FREMONT, CA: Tauranga City Councils appoints Infor –a provider of enterprise software for financial systems and resource planning– to improve business operation of the city reports Shannon Williams, Channellife.
Infor will employ Infor Pathway and ION, a web-enabled solution specifically tailored to local authorities and councils in New Zealand.
Infor Pathway delivers the comprehensive functionality councils and other local authorities need to meet their customer-service objectives. Infor Pathway accepts, processes, and responds to customer requests, payments, and regulatory transactions. Offer fully automated, end-to-end processing while reducing costs and improving service timelines.
Infor's innovative Intelligent Open Network (ION) easily integrates both Infor and third-party software applications. This purpose-built middleware solution provides a simple but powerful and scalable framework, allowing you to eliminate operational silos, dramatically improve exception management, and achieve unparalleled end-to-end efficiency.
Tauranga City Council is New Zealand's 5th largest council body and is currently experiencing challenges with the current business processes and existing information systems.
“Infor’s experience gained from more than 80 implementation of Infor Pathway plus the fact that Infor Pathway is fully compliant with New Zealand legislations and government standards ensures that timeframes will be met as the functional fit and ability to roll out would experience minimal difficulties,” says Helen Masters, VP Sales Infor Pacific and South East Asia. “The partnership with Infor is a foundation for the Council’s Digital Platform Strategy, which aims to transform the way they engage with the community, improve their levels of service and generate greater operational efficiency.”