BANGALORE, INDIA: Mindtree,a provider of analytics and Information Management services, announces the availability of the next generation of ATLAS, an end-to-end, output-based managed services framework and workflow driven platform.
ATLAS is a set of processes, tools, accelerators and dashboards that have helped large enterprises run their technology operations efficiently. The latest version consists of toolkits that help analyze complex application portfolios, design transition plans, implement solution models, and develop a detailed transformation roadmap. It also provides metrics and dashboards to measure, track and report the state of the engagement, and the business value delivered, giving it the access to view issues and check progress in real-time.
ATLAS replaces ticket-in, ticket-out managed application services with a focus on delivering optimized business value. The Atlas managed services platform optimizes costs and capabilities with continuous monitoring and improvement of application performance and reliability. The solution also helps in cost metrics, SLAs and TCO reduction.
The Atlas Global Transition Workbench helps to manage service engagement calls for creating plans, documenting key processes and application use, and coordinating a formal transfer of application support services. The Atlas managed services transformation roadmap illustrates the tools and services that are used to improve a company’s business application service delivery.
“Application managed services have always been a bit of a black box. Clients would hire a vendor who would manage it and often even internal IT staff didn’t really have a clear picture of their landscape, or have access to any analytics around the data their backend contains. This new enhancement of ATLAS opens the windows and creates transparency and actionable insights for Mindtree clients,” says, Subramanyan Ananthanarayana, Vice President for Application Managed Services, Mindtree.