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25 Most Promising Collaboration Solution Providers

Vivid Solutions: Delivering Comprehensive Video Conference Solutions for the Health Sector

Simon Hayden & Miles Smith , CEO & CIO

In the current digital era enterprises are increasingly adopting collaborative technologies such as video conferencing to streamline operations, enhance productivity, reduce travel expenses, and develop effective communication networks. While many readily available, cost-effective platforms aid organizations with multiple locations across the country or the world, there are significant risks associated with quality, interoperability, security, and manageability. Perceiving these challenges, Simon Hayden founded Vivid Solutions in 2008 via the NZ Tele Paediatric Service which was operated 2003 till 2008. This set a benchmark for delivering quality conference technology and services to customers that mitigated the risks so they could comfortably focus on their core business, better clinical outcomes. Prior to introducing video conferencing solutions and products for clients from different verticals, the company catered its state of the art video conferencing solutions to paediatric departments at Star ship Children’s Hospital in Auckland, New Zealand, where it proved its ability to conduct face-to-face video consultation for their patients and fellow care providers around the country. Today, Vivid Solutions has grown to different units across varying sectors throughout New Zealand and has evolved as a prominent video conferencing solution provider in the health sector. The company also has over 310 infrastructure end points, 175 apps for clients and over 30,000 video consultations annually. “We operate a secure, private, national network with a Video assist ‘concierge’ support structure that has a focus on video conferencing technology and Audio Visual design and operation,” elucidates, Simon Hayden, CEO, Vivid Solutions.

With highly trained technicians associated with the creation of this service delivery platform, Vivid Solutions ensures its customized products adhere to the international standards and provides 24|7 support without any hindrances. This enables clients to trust Vivid Solutions throughout the process and beyond. Vivid Solution also opens enormous opportunities for multi disciplinary meetings where the key clinical staff from the 4 or 5 northern region hospitals meet in real-time in full high definition to review, create and manage the cancer care of patients across the region.

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Apart from the comprehensive services, the company also delivers customized products including video conferencing equipment, desktop based video conferencing, Mobile video conferencing charts, video conferencing extras, interactive displays, projectors & displays, digital signage, switching, imaging, & audio hardware, and control systems. Being an established video conferencing solutions provider in New Zealand , the company has catered its services to various clients including Alexander Consulting, Auckland ADHB, Auckland DHB POSG, Bay of Plenty DHB, Canterbury DHB, Capital & Coast DHB, Cook Islands Government (Ministry of Health) and many more.

Vivid solutions has also bagged several coveted awards including -2004 Ministry of Health; Health and Disability Innovation Award, 2006 Computer world Excellence Award; Hospital to Home 2007 TUANZ Innovation Award winner (Healthcare), 2009 International Computer world Honours Program; Laureate awarded for the development of a national tele medicine network, 2013 Finalist in Executive Team of the Year (NZ CIO Awards, 2016 Global Health & Pharma; Healthcare & Pharma Leading Expert Award. “VSL has a clear vision of where we believe the collaboration space is heading. We believe it is in pervasive and easy to use video technology solutions that provide a complimentary option for the delivery of health care and health communications,” concludes Simon.