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50 Most Promising Microsoft Solution Providers

IT Solution Systems: An SME Friendly IT Services Enterprise

Daniel Lim & Lawrence Chai,Director

Espousing customer centric mindset, which is an inevitable requisite in business comes with experience. When due to fortunate partnerships and years of experience double up, successful organizations are formed. Illustrating this fact prominently is Singapore based firm—IT Solution Systems. In little less than a decade, the company has received many prestigious awards and titles like the Top Player Firm in Singapore, bestowed by Singapore Brand. Not unsurprisingly, the sole reason behind it is Daniel Lim and Lawrence Chaiin, two industry veterans. While Daniel Lim, presently the Director of IT Solution Systems, prior to his endeavour was working with a MNC as an IT Management Consultant and Project Engineer, Lawrence Chai, Director of IT Solution Systems, was appointed as a Managing Director at 3E Accounting. Daniel’s years of accumulated knowledge in handling and maintaining servers, active directories and managing complex network infrastructures, VMWRE &,& Hyper-V virtualization, Network Security and Backup Solutions, along with Lawrence’sin-depth knowledge of niche finance industry, has doubtlessly helped the company make a mark in the industry.

The company today lends a wide array of services including IT Infrastructure setup, Office Setup, IT Support, Data Security, Back Up Solution, Cloud Solution as well as Domain, Hosting, Web site and marketing services. Besides, its repertoire of services, Microsoft Office 365 and managed services are its two key offerings. The Microsoft Office 365 is a cloud based email solution for the corporate and conglomerate. By using this, clients stand to benefit smooth email system solutions, Skype for Business, and LinkedIn–a business social networking site. Daniel says, “Our Office 365 Clients don’t have to undertake hefty investments into hardware, storage, UPS and licenses.”

The company also assists in the setting up of Microsoft window server for SMEs and MNCs, as it keeps data in their own server rather than in cloud bases. It even guides clients in setting up their back up system on site and off site to retrieve data as in when required.
With its expertise, IT Solution Systems has helped many clients migrate from their traditional email systems flawlessly. The company’s highly trained staff members, who have in-depth technical knowledge and proficiency in maintaining high integrity standards, emphasizes on building customized services for each of its customer’s based on their requirements, objectives and budget. Right from re-designing the network and system, proposing the right hardware to suggesting the suitable Microsoft product, the employees do it all. IT Solution Systems is an SME friendly enterprise. “Our clients’ satisfaction and success is our pride and motivation to strive forward,” states Lawrence.

IT Solution Systems has helped many clients migrate from their traditional email systems flawlessly

Over the years, the company has built strong market reputation on few factors: customer-focused work approach, superior services, work-ethics, custom-designed solutions and prompt delivery services. It is now springing up partnership with new vendors and technology manufacturers to gain more expert advice on hardware, software and services. Currently, the company has presence in Malaysia, and plans to expand reach in other countries too. IT Solution Systems in future strives to become a one-stop service provider for all IT needs, through providing a comprehensive range of quality IT solution and digital marketing support, and empowering clients to build a reliable and cutting-edge IT infrastructure. By fostering its principle of innovation and service excellence, IT Solution Systems relentlessly intends to set new industry standards.