In the present day business scenario, Information & Communication Technology has become critical for organizations as they optimize business operations with agility, and better collaboration. The benefit of technology-enabled systems is to propel better business outcomes. However, the significant risks associated with scalability, sustainability, and lack of appropriate knowledge on system implementation beset enterprises from realizing their full business potential. To address these challenges confronted by consumers, Hidayat Tjokrodjojo, Inkawati Tjoe, and Ryadi Dharmazi founded PT. Realta Chakradarma in 1983 in Indonesia.
With a firm belief in the idea that ICT is critical to every business, they together laid the foundation of PT. Realta Chakradarma to offer ICT services that can significantly impact the efficiency, profitability, and sustainability of businesses. Right from the inception, the company has been providing reliable IT services that meet the specific needs of its clients. Embracing the fact that software systems are the pinnacle of any business process, PT. Realta Chakradarma develops, implements, and supports fully integrated software systems. Because when seamlessly integrated, enterprises can function as a single unit, thereby maximizing control and cooperation between different business functions while eliminating errors and duplicative data entry. Ultimately Realta’s systems maintain accuracy of data and reports, ensure flow of information security, and empower decision making process.
“Our services are heavily focused on proper business process mapping and change management, which are the keys to a successful ICT implementation,” specifies Hidayat Tjokrodjojo, Chairman, PT. Realta Chakradarma. Realta defines a new level of ICT service and customer satisfaction through its ICT ONE Solution approach by creating synergy through expertise in Software, Hardware and Network Infrastructure. And by delivering a complete solution Realta creates a service experience that centers on the customers’ Peace of Mind.
Unlike other companies that predominantly sell only a part of the solution, PT. Realta Chakradarma analyses business objectives meticulously and aids its clients with proper business process mapping and change management. Over the years, this has turned out to be the company’s USP and has helped it retain and gain new clients.
Its capability to deliver real value to customers regardless of inherent limitations in Indonesia is what places it ahead of its competitors. Today, the company has evolved as a top tier IT service provider in Indonesia, however their commitment to delivering successful ICT implementation and customer satisfaction remains unchanged.
Further, with its ICT ONE Solution, a comprehensive integrated solution of hardware, software and network, the company has served businesses in various sectors and verticals including hospitality, golf, property, manufacturing, and trading & distribution among others. With professional strategists working in concert with developers and engineers,the company has developed an array of products which include Rhapsody, Hotelite, Rhapsody Grams, SIAP+P, SAKTI, and BIMASAKTI, as well as becoming partners of global technology companies.
Realta defines a new level of ICT service and customer satisfaction through its ICT ONE Solution approach by creating synergy through expertise in Software, Hardware and Network Infrastructure. And by delivering a complete solution Realta creates a service experience that centers on the customers’ Peace of Mind.
The company has also initiated strategic partnerships with Microsoft. Having associated with Microsoft as a Gold-level ISV (Independent Software Vendor) Partner, PT. Realta Chakradarma develops its software using the latest Microsoft technology. Additionally, Realta also sells, implements and supports Microsoft Dynamics solutions including CRM, Office 365, AX, and NAV.
Many notable organizations in various industries have chosen the company to help them evolve with the ever changing business environment. Thus, it has had the privilege to serve Accor Hotels, Starwood, Prudential, TRAC, United Tractors, and many other leading brands based across Singapore, Thailand, Malaysia, Myanmar, and Japan. Detailing the company’s vision for future, Hidayat adds, “This year, the company intends to appoint partner organizations as well as create joint ventures to actively expand its products and unique approach to ICT services across the region.”