Customer satisfaction is significant in measuring the success of an organization. Companies offering services which satisfy their customers are those with a higher percentage of customer loyalty and lifetime value. Likewise systemsGo, an Information Services and Technology provider, comes under the list of few companies that put their customers first and value their assets and time. The company was started in Tokyo, Japan in the year 1998 with a mission statement to understand clients’ requirements and create value by designing and delivering solutions to their specific needs and requirements. By means of utilizing and sharing expertise, systemsGo’s success lead to expansion of their footprint to other regions in the APAC such as Hong Kong, Shanghai, Sydney and Singapore in 2008.
The services offered by the company include project services such as data and systems migration, data center build-outs, help desk setups, office setups and expansion along with managed services and consultancy services which cover datacenter strategy, IT infrastructure strategy, unified communications, audio-visual solutions, workplace consultation and procurement services.
systemsGo’s commitment to build, select and design the best IT systems infrastructure for clients is the reason for its success. The staff is specially trained to utilize their years of experience and creativity to apply it to evaluate their clients’ IT framework as to innovate and improve it. The organization also undertakes comprehensive responsibility of its clients’ business and ensures high accountability through an online tracking system that allows 24x7 access to the client, allowing them to view every decision and move made by it. The company’s clients include Osram, Rocket Software, Ateam, Avery Dennison and Hospira. Owing to its excellent customer service, suitable employment environment and unwavering pursuit of quality as core principles, systemsGo’s drive for success is indisputable.