Dipali Bendre & Fabian Fernandes, CEO & CIO
It’s often said that success lies on the other side of the comfort zone. Thoughthis statement holds abundant benefits in businesses, implementing it is an arduous task, and demands constant passion and zeal towards a certain goal. The entrepreneurial journey of Dipali Bendre and Fabian Fernandes, Founders of TechHighway Systems, an offshore services company serves as a fitting example for the adage. “While working with our previous organization, we had built a comfort zone around us; we were being appreciated for our work and were paid handsome salaries,” recounts Dipali, CEO, TechHighway. But the duo wanted to put their passion into practice by taking risk, exploit their abilities to outperform, and leverage their skills further to build competent services. This desire backed by a definite vision and backbone of technical experience built the foundation for TechHighway Systems, a provider of usable, cost effective and scalable IT solutions.
Founded in 2008, TechHighway is an offshore services company that takes up offshore product development, customized project development and sets up dedicated offshore development teams.With its years of accumulated experience, TechHighway support its clients through spectrum of services including software development, software testing, software maintenance, application customization and integration, third party integrations, and UI designing. The organization also has experience in application maintenance, documentation, customer support, windows, android and iPhone application development, and Odoo deployment, implementation and customization. This makes TechHighway a one-stop solution for its clients. “Day by day our portfolio is getting stronger and so is the trust that we inculcate for our clients,” expounds Fabian Fernandes, CTO, TechHighway Systems.Being a technology shop, the company has strong footholds in almost all the application layer technologies. It acts as a technology partner for many travel and hospitality companies. This allows the travel companies to concentrate on their business while TechHighway takes care of all their technology needs.
Customer Centric Approach
A strong background of functional knowledge along with technical expertise often makes the development process easier. Primarily, TechHighway is a customer-centric organization that offers exclusive combination of end-to-end Travel and hospitality support—functional as well technical expertise. Along the years, TechHighway has built immense functional knowledge in various domains, however, Travel and hospitality, Web Scraping, Real Estate, e-Commerce, Enterprise Resource Planning and Recruitment remain its core competencies. “It equips a company to ask the right questions to derive the requirements and also allows us to interpret the requirements of our clients correctly,” says Dipali. To facilitate the same, TechHighway encourages its workforce to build deep functional knowledge to understand end-user thinking process well. Its IATA certified professional’saids in functional knowledge of the domain.
Benefits of taking up TechHighway’s Travel and Hospitality services are myriad that includes strong technical and functional expertise related to third party API connectivity development, Online booking engine (Flights, Hotel, Car, Cruise, Attractions, Spas), B2C travel websites, Property management system, Dynamic packaging, Loyalty program, SEO and many more. For its major travel and hospitality clients, who are willing to tap beyond local marketplace, global distribution can be achieved via connectivity with GDS and different channels.This plays a vital role in their presence online globally. TechHighway has huge experience in GDS and consolidator connectivity implementation and experience in building multi source booking engines for various verticals like air, hotels, car, cruise etc. Fernandes states, “We build PUSH, PULL API to build two way interface with channels.”
“TechHighway endlessly attempts to keep its workforce updated with cutting edge technologies, to be able to act as technical consultant and offer clients higher ROI.”
TechHighway has huge expertise in Web scraping and and can help its clients to value add with data harvesting techniques. For various industries, it fuels the growth of businesses with accurate and formatted data to help them make informed decisions and precise predictive analytics. The workforce experienced in web scraping manages multiple projects using various scraping techniques.
Above all, the fact that distinguishes TechHighway is the support that it offers to its client. For instance, for one of its client who had a sudden server break down due to an ISP problem, resulting in massive service down time, TechHighway’steam worked rigorously for 4 days - day and night and finally made the services up and running. While the Organization is customer-centric on one hand, being employee friendly has a huge contribution in making the company successful. As in when the clients issue got resolved, the company made sure to give the entire team a day off.
Yet in another instance when a client was facing some financial crunch and approached TechHighway’s management, the team worked in ausual way and supported the clients to overcome the crisis situation in no time. The company also adopts global cultures so as to work well with clients from across US, UK, Canada, Denmark, Greece, Turkey, Argentina, Egypt, UAE, Singapore and Thailand. Over the years, the organization has achieved several prestigious accolades such as Fastest growing Indian company excellence award by IAC, and nomination for Open ERP Partners Awards 2013. Besides, TechHighway has also successfully contributed open source modules in Odoo community, and completed the Odoo certification and implemented multiple projects in Odoo. Moving ahead, this Pune based company plans to expand its client base in Singapore, Thailand, US and UK, while retaining its focus on the core domains: Travel and Hospitality, ERP, e-Commerce and Web Scraping.