July 20169 managing the two environments as a single resource pool that can be orchestrated & delivered to power your systems.Optimize the balance: This is the "Day after" you have built your hybrid IT environment and the phase when you start reaping benefits of hybrid IT. One of the most important aspect of this is enabling a self-service user experience of the hybrid IT environment, and enabling business to consume IT services on demand. IT becomes a true service provider by administering the hybrid IT platform - reshuffling resources based on demand, administering security policies, and billing based on usage. This can only happen through a universal management platform that can "speak" to disparate systems though common language to orchestrate. This requirement is difficult to meet and usually an "open source" based platform provides a clever answer. One of the common mistakes that early adopters have made is to keep the self-service function limited to IT administrators instead of offering to developers. This limits ability to fully leverage benefits of hybrid IT platform by not offloading administration tasks (e.g. provisioning) & flexibility in the hands of developers.Management of hybrid IT also requires new world skills & metrics by which it is measured. IT is no longer providers of application, data & infrastructure. It now needs to assume responsibility as "service provider of outcomes". Therefore the new hybrid IT requires deeper understanding of business, innovation and risk management skills. Also, metrics for IT shifts from availability & performance of IT systems to improved cycle time for rapid prototyping of new business models, enabling new revenue streams, and best internal customer experience in consumption of IT. Managing Hybrid IT not only requires new world skills, but also a significant change of culture in IT organization. Everything becomes "software defined" and thus managing applications & infrastructure becomes a matter of "changing the code". This somewhat challenges the traditional ITIL/Waterfall based processes to give rise to new ideas of "continuous & iterative change management".In summary, the new mobile consumer dominated age makes every business a technology business and "as-a-service" business. It demands a balancing act from IT executives to play a central role in transformation of business through hybrid IT. One of the common mistakes that early adopters have made is to keep the self-service function limited to IT administrators instead of offering to developers
< Page 8 | Page 10 >