February 20178 IN MY VIEWInformation technology has reshaped the way business is done. Information technology is a key to firm competitiveness. Technology through mass networks of computers, internet and mobile devices has created zero distance with the users. Once every device is wired up and connected through internet, it creates opportunity for individual who dare to think out-of-the-box and dream to discover unmet customer needs. Accordingly to Wikipedia, Amazon.com went online in 1995 selling books, and Jack Ma found the website Alibaba.com in 1999. Amazon issued its initial public offering on May 15, 1997 trading in NASDAQ as AMZN at a price of USD18 per share. In 2014, Alibaba Group Holding's initial public offering poised for a record stock market debut with shares priced at USD 68 that valued at USD 25 billion. These companies are made news because of somebody dream, someone see it happens, make it happens and that's why we are experiencing it now.As a six sigma practitioner, I look at the `As-Is' and `To Be' of future Procurement. It is extremely helpful to build new enhancements or make business process improvement that measuring the three variables of productivity, quality and timeliness captures the essence of group performance.What is `As-Is' Today Procurement? We have many roles. We are an order management expert of `procure to pay' system. We partner with legal and sales leaders in contract management of back to back requirement. We lead internal matrices on supplier performance. We source the right suppliers that meet our engineering specification. We use data transparency of the organization spend and demand of third party products and services to strategize, rationalize the supplier base and manage the supplier relationship etc. We are being measured by cost savings, cost optimization, on time delivery, quality of products and services receipt, internal customer satisfaction and time to market My Dream - The Future Procurement By Michael Koh, Head of Procurement, T-SystemsMichael Koh
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