April 20176 Joe Phillip To subscribe to APACCIOOutlookMailing AddressAPACCIOOutlook44790 S. Grimmer Blvd Suite 202, Fremont, CA 94538Visit www.apacciooutlook.comArt & GraphicsAmelia StewartFlynn SmythToby LangtonVignesh KarthigaisamySenior WritersClara Mathew Jovan Palmer Royce D'Souza Selena JamesManaging EditorJoe PhillipAsst. Managing EditorSaheli Roy ChowdhuriCopyright © 2017 ValleyMedia Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.April 03 2017, Volume 3 SE 17 Published by ValleyMedia Inc.EditorialAlfred Mardin Brad Murphy James Smith Louis Becker Racheal Clark Roy Chow Vanessa StewartAnand Jayakumar Sudeshna Mazumdar Sales sales@apacciooutlook.com+1 510.996.5168EditorialWinning strategies have to be charted out at the earliest to stay on the top of cut throat competition in the digital era. Customer's expectations from retailers are growing thick and fast, parallel to technological innovations witnessed in the space. Imbibing omni-channel strategies to meet customers' expectations, retailers are leaving no stone unturned to find the sweet spot. Companies are tapping multiple channels to engage customers, gather actionable data and gain insights on the voice of customers that provide honest and real-time inputs on various experiences of a product. Empowered with knowledge and choice, customers are intensifying demands of personalization and seamless shopping experience in stores. Contactless payments being the latest entrant to alternative payment methods has also eased customers journey. Innovative technologies such as artificial intelligence, virtual reality and augmented reality are driving the brand experience to the next level mapping a whole new customer journey in e-commerce. Asia's e-commerce platform has surpassed its peer continents and is well poised to grow further and double its five year revenues by 2020. Despite the economic slowdown in China, the country has witnessed a growth in e-commerce platform. Countries like Australia, India, Japan, and South Korea have also experienced a rapid growth thus, boosting the e-commerce platform in Asia. High speed internet and broadband connection, better supply chain connectivity and seamless shopping experiences have attributed for the growth. Despite the growth, retail sector is facing challenges in keeping pace with changes, improving collaboration, last-mile connectivity, and engaging customers.Lack of skills and funds are the two most prominent roadblocks for success in retail sector. A CIO responsible to chart the roadmap for deployment of technology solutions should carefully evaluate and address the challenges to drive the company's bottom line. With plethora of solutions available in the market place, opinions and guidance hold key in making informed decisions. On this note, we present `25 Most Promising Retail Solution Providers in Asia-Pacific region'.Do let us know your thoughts.Joe PhillipManaging Editoreditor@apacciooutlook.comAnchoring New-Age Retail
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