APRIL, 20228 Often strong technology leadership is about appreciating the elemental physics of a situation. In times of a global pandemic, it's very much the case that "every action has an equal and opposite reaction."The COVID-19 pandemic removed all demand for business travel; international and domestic. Almost overnight. And eighteen months later the green shoots of recovery are delicate, precious and prone to sudden localised reverses.The pandemic has also caused the demand for business travel management information and forecast planning to erupt; domestically and internationally. From the very next day and from all sides; our own business leaders, our clients, their travellers and our partners. Every day that has followed has seen this demand for information and assistance grow exponentially in terms of volume and complexity. If stopping business travel around the world followed the same pattern the restart is most certainly not. CWT has met this demand for information by embracing and empowering the role of business-led data management, analysis and reporting through our no-code platform AnswerIQ. CWT's Technology leadership team understand that IT's role in delivering a truly valuable service is by Clearer Reckoning with No-CodeIN MYV EWBY MATTHEW NEWTON, VICE PRESIDENT, CHIEF ARCHITECT, CWT
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