August 20194 Pg 10 - 11Anu George, Chief Quality Officer, MorningstarIN FOCUSFlying to SuccessNicole Chesmore, AVP Infrastructure and Operations, Grinnell Mutual19Managing a Major System Change to Reap Organizational and Business Rewards That Extend beyond TechnologyChristopher Dowler, CIO, IAT Insurance Group26Meeting Today's iTSM ChallengesRaymond Lefebvre, VP IT & CIO, Bridgewater State University29Workforce Synergy with Activity-Based LearningSusan Mandel, Facility Manager, Solvay34Robots: A New Source of Business DataJohn Santagate, Research Director, Service Robotics, IDC24CXO INSIGHTS IN MY VIEWBusiness Process Management in the Information Era08CIO INSIGHTS 26FACILITIES MANAGEMENT CONSULTING/SERVICES COMPANIES - 2019TOP 10Pg 16 - 28
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