August, 202019 discuss what their needs are and how we can support them to achieve their goals," says Michael Jackson, CEO of NARTA. The company's engagement is tailored to each customer individually, focusing on providing the best structure for their needs, whether that be the frequency of or mode of communication and what sort of information would create the most substantial value.NARTA offers its members a range of different preferred deals within indirect categories such as marketing, print, and facilities management, among others. "We also run custom tenders and negotiation services with members' current providers to assist with new value opportunities on current deals," adds Jackson. Members continue to own the day-to-day relationships with suppliers, with NARTA providing support as required. The company acts as a central procurement function, maximizing value across the group while ensuring member specific data is kept confidential. The organization works with suppliers to manage performance across the group and to identify new opportunities to deliver value. Also, through its Ethical Sourcing Program, NARTA supports businesses with regulatory reporting and helps them to achieve new goals that can contribute to an organization's Corporate Social Responsibility plans. For instance, NARTA has worked closely with JMP, its preferred packaging supplier, to proactively create solutions in response to the recent regulatory changes regarding the use of single-use plastic bags in Australia. NARTA members were well informed through an online campaign and e-flyer, and it facilitated discussions between members, suppliers, and NARTA regarding the changes. These solutions were delivered to members throughout Australia and addressed both current, and future scheduled changes as NARTA incorporated its process of long-term category management through collaboration. NARTA's focus has always been on providing sustainability for its members, efficiencies for all partners, promoting product and technology, and increasing choice for consumers. In 2012, NARTA launched indirect PaaS to its members and the broader marketplace, leveraging the same principles of group buying to deliver value across twelve indirect categories, with another nine launchings over 2020-21. This will allow for diversification across all markets, not just retail. "We understand the need to deliver diverse solutions across NARTA's member base and through our leadership and role modelling culture, NARTA Procurement ensures all members of our team are supporting your business delivering ongoing value through collaboration," concludes Jackson. NARTA Procurement ensures all members of our team are supporting your business delivering ongoing value through collaboration < Page 9 | Page 11 >