August, 202119 A case in point, one of VERMEG's corporate investment banking clients was struggling to overcome the manual and error-prone approach in managing their operations. Hundreds of employees spent their time reading thousands of emails a day, understanding every email's intent, identifying the right accounts and agreements in the backend, and completing the task--all of which drained the workforce of its performance. Delays and errors added to the woes. To address these issues, VERMEG built a Financial Automation Digital Application for the client using its low/no-code platform. Built on natural language processing, the application scanned not only the emails but also customer communications through other channels such as chat and correlated each request with the right account, and completed the task automatically. This turned out to be a game changer for the bank as the client got rid of 80 percent of manual tasks. On the insurance front, VERMEG has helped insurers bring an innovative disruption in their business. Moving past the traditional business model where insurance buyers are required to pay for the whole period of insurance coverage, insurers can now offer dynamic insurance offers. That means customers can now activate and deactivate their insurance cover at will. And they will be charged for the time their coverage is active, be it car, telephone, house, or even life. No back-office changes required. VERMEG has designed a mobile app that can be overlayed on the existing operations. So the app takes care of the backend integrations and allows insurers to make dynamic offers instantly, opening a new dimension in digital experience. VERMEG has created a new digital platform for all fund managers and asset managers, big or small, in Singapore. The intuitive platform allows fund managers to automate processes and meet compliance through notifications. The usage-based cost model of the platform allows small fund managers to keep the cost worries at bay and carry out business with confidence. VERMEG accelerated its roadmap, delivering new digital apps and capabilities every two weeks, and leveraging its expertise to help financial institutions cope with the changing market conditions. All the business and technical capabilities, such as DevOps, are offered as SaaS and delivered into production to new clients in days. Brahim Halmaoui
< Page 9 | Page 11 >