December 20186 Salesforce, for some time now, has been the go-to provider for cloud customer relationship management (CRM) solutions. A pioneer in the industry, Salesforce is constantly investing in its core technology to expand its solution portfolio and make its existing solutions better than ever. A new business unit of Salesforce delivers social, mobile and cloud services across six new industries: Finance, Media, Healthcare, Retail, Automotive, and the Public sector. To this end, Salesforce has also grown its team extensively, to ensure that customer transition will be easier to handle. To understand this platform better, enterprises are recruiting solution providers as an essential asset to their organization. Bridging the gap between the business and the IT team to adding value and generating revenue, the Salesforce consultants have become an integral lifeline.The ocean of data that Salesforce provides enterprises enables them to personalize the communication channels, ensuring that there is constant engagement with customers. Organizations will be able to personalize their engagements to ensure that everything goes according to plan and that the customer does not feel left out or has not received the services promised to them. The upcoming year looms large with promises for the Salesforce as advancements spanning the customizations of enterprise software is about to be launched.The Salesforce landscape is flooded with a raft of solutions and thus zeroing in on the apt provider remains an uphill task for a CIO. To tread on the right path, APAC CIOoutlook Magazine has become the torch bearer in the Salesforce landscape This edition brings you some of the most prominent organizations in the industry that have excelled with their services and product portfolio in the Salesforce space.Let us know your thoughts!Annie Johnson To subscribe to APACCIOOutlookVisit www.apacciooutlook.comArt & GraphicsAmelia StewartFlynn SmythToby LangtonSujay KManaging EditorAnnie JohnsonEditorialThe Age of the CustomerSenior WritersAmithav Haldipur Clara MathewRoyce D'SouzaEditorialAlfred MardinLouis BeckerRachael ClarkRoy ChowKhyati DubalCopyright © 2018 ValleyMedia Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.DECEMBER - 18 - 2018, Volume 04 SE 41 Published by ValleyMedia Inc.*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffEmailsales@apacciooutlook.comeditor@apacciooutlook.commarketing@apacciooutlook.comContact usPhone: +1 510.996.5168Fax: 510-894-8405Annie JohnsonManaging Editoreditor@apacciooutlook.comThis special edition on Salesforce is an initiative of APAC CIO Outlook magazine. The selections for this Top 10 Salesforce Consulting/Service/Solution Providers is made by an independent body, and Salesforce has no involvement in this initiative nor any partnership with APAC CIO Outlook.
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