December 20196 Greater numbers of individuals, businesses are embracing artificial intelligence (AI) and machine learning (ML), and governments thus increasing efficiency and productivity and accelerating exponential growth in many sectors of the global economy. Today, AI is being used extensively by companies to improve customer experience and optimize tedious business operations to attain a positive brand reputation and grow. AI has the capability to effectively address every touchpoint, starting from the moment a customer first comes across a brand in a blog post, all the way through to the time they contact the customer service's smart chatbots for queries and get a prompt response. In short, AI strengthens customer experience, increases engagement, and builds secure targeted communication. It accelerates the decision-making process by helping in gaining competitive advantages. AI, combined with IoT, cloud solutions, deep learning, GPU processing, image, and video analytics, and many more advanced technologies, are all topics that command global attention. Multiple companies are offering robust AI solutions and also support for successful implementation of AI aligned to a company's goals and challenges. These companies offer to remove the barriers which hinder an organization's potential to use AI to its maximum potential. AI is perhaps even the most transformative technology available today, and having a core AI strategy will help organizations focus on core business objectives and prioritise ways that AI can help deliver those business goals. In this edition of APAC CIO Outlook, we are featuring a list of key players in the artificial intelligence space along with insightful articles from thoughtful leaders in the industry. We believe this edition will help you in evaluating and formalizing effective strategies to capitalize on the AI-driven opportunities within your organization. Let us know your thoughts.Annie JohnsonEditorialTransformative Technology of the Current and Next Decade, AIAnnie JohnsonManaging Editoreditor@apacciooutlook.comTo subscribe to APACCIOOutlookVisit www.apacciooutlook.comArt & GraphicsAmelia StewartFlynn SmythToby LangtonJie Ch'angManaging EditorAnnie JohnsonSenior WritersLane Adams Clara MathewRoyce D'SouzaEditorialAlfred MardinLouis BeckerRachael ClarkRoy ChowDai ShihDan StanleyCopyright © 2019 ValleyMedia Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.DECEMBER - 24, 2019, Volume 05 - Issue - 73 (ISSN 2644-2876)Published by ValleyMedia Inc.*"Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staff"Emailsales@apacciooutlook.comeditor@apacciooutlook.commarketing@apacciooutlook.comSalesJames Williamjames.william@apacciooutlook.com
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