DECEMBER 202419 currently experiencing the emerging opportunities and challenges of operating in the AI era. In this landscape, Shiji's integrated technology solutions help clients modernize their hotel operations and make it easier for them to adapt to the evolving market trends and guest demands.With intelligent and scalable solutions, it equips hoteliers with powerful data analytics tools that provide real-time insights. These insights enable informed decision-making, enhancing service delivery, optimizing pricing strategies, and increasing revenue. Complementing these competencies is Shiji's dedicated global Security Operations (SecOps) team, which continuously monitors for potential threats to safeguard guest data against ever-evolving cyber risks. Shiji fortifies its position as a trusted partner in the hospitality industry's digital transformation by remaining responsive to customer feedback and global market trends.Elevating Hospitality with Local Insights and Global ReachWith a team of over 5,000 employees across 54 global offices, Shiji offers round-the-clock support and tailored solutions that meet local market needs. This blend of technical expertise, customer feedback, and international market engagement empowers it to enhance operational efficiency and guest satisfaction in diverse hospitality settings.Success Stories in Digital TransformationOn a mission to push the boundaries of hospitality technology, it continues to empower hotels worldwide to deliver exceptional services with superior interoperability, intuitive guest-facing technologies, and a laser focus on sustainability. With more successes on the horizon, Shiji is set to transcend the role of a technology solutions provider and become a catalyst for AI-powered transformation in the hospitality industry. Shiji's technology adoption is rapidly transforming the luxury hospitality segment, with renowned hotel chains leveraging its advanced solutions to elevate guest experiences. The Shiji Enterprise Platform (PMS), designed with a guest-centric approach, empowers luxury hotels to unlock the full potential of guest data, enabling highly personalized and seamless service delivery.Leading luxury brands such as Chatrium Hospitality (Thailand), Park Hotel Group (Singapore), and Sudima Hotels (New Zealand) have embraced Shiji's innovative technologies to redefine their operational and guest engagement strategies. By implementing cutting-edge solutions like the Shiji Enterprise Platform, Shiji ReviewPro, and Infrasys Cloud POS, these properties have streamlined operations, improved feedback collection, and enhanced overall guest satisfaction.Shiji's robust and secure platform centralizes guest information across hotel portfolios, ensuring data privacy while enabling consistent, tailored experiences for guests. As more luxury hotels adopt Shiji's solutions, the platform continues to set a new benchmark in hospitality, seamlessly combining the power of technology with the art of delivering exceptional service. Nikkie Randhawa-Singh, Senior Vice President, APAC & Middle EastOur enterprise platform is built on a microservices-based, API-first architecture that ensures seamless connectivity and scalability with every hotel's evolving needs
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