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February 20176 Stephanie Mazuera To subscribe to APACCIOOutlookMailing AddressAPACCIOOutlook44790 S. Grimmer Blvd Suite 202, Fremont, CA 94538Visit www.apacciooutlook.comArt & GraphicsFlynn SmythToby LangtonAmelia StewartVignesh KarthigaisamySenior WritersJovan PalmerLane Adams Vanessa StewartPeter BallManaging EditorStephanie MazueraAsst. Managing EditorSue MazumdarCopyright © 2017 ValleyMedia Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.February 21 2017, Volume 3 SE 10 Published by ValleyMedia Inc.EditorialAlfred MardinAkanksha SinghAnnie JohnsonAshwani KumarBrad MurphyJames SmithLouis BeckerRachael ClarkSales sales@apacciooutlook.com+1 510.996.5168EditorialThe growing ubiquity of IoT and mobility devices has given field services industry the much needed fillip to take innovation to the next level. Excellence achieved by deploying these technologies, both on and off the field, has gained a lot of momentum. While mounting customer expectation is compelling businesses to embrace cutting-edge technologies, it had also emboldened them to be more proactive--rather than just reactive--in restructuring the way they deliver services to their customers. The role of a field service personnel is pivotal in the entire scheme of things. Understandably, he should be empowered with required tools and technologies to support customer's needs to create a positive customer experience. Today, there is an entire gamut of tools and technologies available in the field services space to choose from. Mobility Technology is crucial among all as growing number of businesses rely on mobility solutions for its ease of use and availability of productivity apps. Mobile apps build a virtual link between field activities and the back office, helping businesses gain real time knowledge and insights from the operations. Indeed, GPS and Fleet management technologies also play a vital role by providing real time data that help track live project activities, and provide assistance. So, selecting an appropriate field service technology partner, considering multiple factors such as ease of integration with the system and analytics modules, is crucial. Though software can manage technicians, work orders, priority scheduling and billing processes, there's no one solution fits all. On that note, we present to you the Top 10 Field Services Solution Providers. These organizations are apt enough to deliver customized solutions through its latest technologies. Hope this list helps you gain a competitive edge in the Field services industry.Do let us know your thoughts.Stephanie MazueraManaging Editoreditor@apacciooutlook.comMobility & IoT Imbuing Field Service
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