June 201819 Bhatara Progress: The Art of Business InnovationTECHNOLOGY IS DRIVING BETTER CARE IN THE HEALTHCARE SECTORCIO NSIGHTSIt is 11am on a Saturday and I have just finished my quarterly consult with my favorite Physician, while sitting at the comfort of my home sipping my favorite coffee. I connected using my mobile app to share the lab tests reports and also uploaded some of the key vitals as prompted by the mobile app. As soon as I completed uploading the data, the app connected me to the doctor for a video consult. Immediately after the consult, which lasted about 15 minutes, I received the prescription on the mobile app. I will be placing the order for the medicines on the same app by sharing the doctor prescription and I will have the medicines delivered home in the next 2 hours!!!This would be a narrative by one of our patients in the year 2020. Well, the technology platform exists even today but will mature in the years to come to seamlessly provide this patient experience to anyone who has an internet connection and a smart phone.BY VENEETH PURUSHOTAMAN, CIO, FORTIS HEALTHCARE
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