June, 202019 Top 10 Contact Center Technology Companies - 2020COMPANYDESCRIPTIONGenesys delivers more than 70 billion remarkable customer experiences for organizations, through the power of the cloud and AI, its technology connects every customer moment across marketing, sales and serviceLivePerson provides real-time intelligent customer engagement solutions that help companies enhance the relationship with their customersThe company helps to strengthen your brand, improves team satisfaction and improves customer service through effective knowledge managementNICE inContact transforms the way contact centers achieve their customer experience goalsSimpleCRM is a fast and scalable CRM for lead management, contact centre automation, digital marketing, enterprise mobility, Customer360 dashboards, etc. SimpleCRM is AI-powered with AI-based chatbots, AI-based claims processing, and AI-based predictive analyticsEnables the clients to connect and communicate efficiently and effectively, while staying ahead of its competitors in terms of the technology curveDesigns, builds, and operates captivating omnichannel customer experiences for the world's most innovative brandsTwilio helps millions of developers around the world to unlock the magic of communications to improve any human experienceVocalcom is one of the foremost players in cloud-based contact center, omni-channel customer experience and sales acceleration technologyAs an information technology specialist, it takes the challenge of putting customer satisfaction first and contributing to society without being overwhelmed by the ever-growing information technologyGenesysgenesys.comLivePersonliveperson.comliveprolivepro.comNICE inContactniceincontact.comSimpleCRMsimplecrm.com.sgPT Jasnita Telekomindo, Tbk [IDX:JAST]jasnita.comTTEC [NASDAQ: TTEC]ttec.com/asiapacificTwiliotwilio.comVocalcomvocalcom.comZeeVaa Communicationszeevaa.com
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