JUNE, 202119 top 3 ranking in marketplaces for the brand. Similarly, another American footwear brand was looking to build up its capability to sell in Japan and Korea but it did not have any entity or business exposure in those countries. Fung Omni Services provided them its logistics service and marketplace integration technology. Moreover, it enabled the client to have one inventory sitting in Japan to import and sell to consumers and eventually expand into Korea as well."We are an integrated technology provider and the operating partner for many brands in these different markets," states Leung. These two things go hand-in-hand and provide a unique value proposition to every client. Based on the feedback from the customers, Fung Omni Services is always keen to improve its services. The firm also utilizes AI more in analyzing the transactional data to identify greater business opportunities. "We support clients to achieve operations efficiency through the technology advancement and our in-house technology capabilities," adds Leung. In terms of more tight integration with the local logistics, the company is developing more technologies and data analytic tools to improve the overall performance. "We enhance the end-to-end process from customers placing the orders to getting the physical parcels in their hands, plus the return and refund process, in an integrated O2O environment" concludes Lau. For more info: www.fungomni.comWe are the only enabler with experience in SE Asia, Greater China, Japan and Korea. With eight offices in Asia and extensive experience, we can bring brands' O2O and eCommerce business to the next level
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