June, 202219 technology and AI drive B2B benefits by enhancing revenue-generating opportunities through impactful digital transformation. A key benefit of the company's B2B-driven applications is its ability to automate hotelier tasks such as inventory management, thereby saving costs and instances of excess inventory.Leveraging its technologies, TradFit allows hotels to focus on providing hospitality amenities personalized to unique guest requests without being overwhelmed by inquiries. For instance, the guests can request room service and receive recommendations for popular facilities and services inside and outside a hotel through TradFit. The company also facilitates contactless voice operations via its human-machine interface (HMI), which combines human responses with proprietary AI to allow the accurate recording and efficient execution of special requests from guests. The company also installs 'management screens' across all rooms in its clients' hotels. These screens can streamline operations such as food and beverage orders from guests and delivery of guidance services, thereby minimizing the impacts of workforce shortages and facilitating multilingual support within lodging facilities."Our ability to provide features, like automated translation, has led to inquiries from several regions. Even people in countries with low literacy rates can access travel information, leveling the playing field for tourists worldwide. In addition, our solutions are not only enhancing the hospitality and user satisfaction, but also creating business opportunities, increasing revenues, and reducing cost for accommodation facilities," explains Yoshiki Toda, CEO at TradFit.TradFit's AI speaker-driven delivery enables users to access FAQs easily, search for restaurants, get directions to nearby attractions, and control electronics in their rooms in a contactless manner. Alternately, if the content of a conversation is not in the database or if the AI cannot respond to the scope or comprehend the language, a QR code is displayed, which can be scanned to activate the multilingual chat system (available in 16 languages). These capabilities are found in TradFit's 'concierge applications' and 'chat concierge system' for tourist and lodging facilities. Since the service is voice-operated, it can also prevent the spread of contagions through a non-contact, hands-free, and remote service for guests and staff.TradFit enables hoteliers to better understand their guests with its data acquisition process that collects information and translates it into multiple languages. The consolidated data is also run through AI and ML tools to facilitate predictive marketing by converting vast unstructured datasets into actionable insights. The information is then used to extract the characteristics and demographics of people from different countries before TradFit's AI performs DL to deliver personalized marketing and geography-specific services.
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