March 20178 A s an IT Operations professional you know that IT Ops is at the center of your organization's success. IT can either be a factor that enhances the business or a roadblock that the business will work around to get what it needs.The disruptors in the app economy, such as Uber, Netflix and others, are quickly becoming software companies. And, being successful as a software shop means becoming more agile. But it's not enough for a development organization to embrace agility. Agility is as important for Ops as it is for Dev.When IT Ops is agile, it can provide the feedback Dev needs to enable continuous improvement of the organization's apps and services. Agile management enables shared visibility between Dev and Ops, eliminating key areas of contention and potential delay. Agility helps legacy IT transition more quickly to deliver the services and apps that customers value.But IT Ops face challenges on the road to becoming agile. The IT infrastructure is rapidly becoming more dynamic, distributed and complex, often leaving IT Ops teams with a mix Agile Isn't Just for Dev Anymore: Five Steps to Achieve IT Ops AgilityBy Bill Talbot, VP, Solution & Product Marketing, CA Technologiesof legacy and newer IT systems to manage using disparate, non-integrated tools. Finding and fixing bottlenecks can seem like the proverbial needle in a haystack. New digital services and apps are delivered faster than ever by agile development teams. While increasing demands and expectations require IT Ops to be agile, it may seem impossible to find the time and resources needed to make that transformation.Despite these challenges, it's worth the effort. And transitioning to an agile IT Ops organization is not as daunting as it may first appear. Following these five steps can help you in transition: Step 1: Convince Stakeholders that the Shift to Agile will be Worth it; Make a Compelling CaseIT is no longer a back office operation, nor is IN MY VIEW
< Page 7 | Page 9 >