May 20178 IN MY VIEWBY MARC HAVERCROFT, VP - HCM, CLOUD & DIGITAL STRATEGY AND TRANSFORMATION, SAPOne of the big questions I frequently get is "What technology should we use, Marc?" I always answer, "Well, what's the business/people strategy?" Eight times out of ten they respond they don't have one, the problem is more a process issue, and they inevitably say, "I have got vendor blur, all the technology seems to do the same thing ­ just tell who I should go with!"Of course you would imagine I would say SAP right? Well, as I have actually told those of you who know me: technology is a key element, a critical one at that, but you have to have a plan. You can take a bad HR process, put it on lovely SAP success factors technology, and guess what? It will still be a bad process.In this article, I hope to help you avoid vendor blur and understand what you are buying when you get HR cloud technology, and also to help you understand its advantages over the pre-digital way of doing things.I recently came across a great study by Gallup that looked at HR over the last twenty years. According to it, despite the entry of computers, mobile phones, and Internet, HR work has not moved beyond its focus on administration role. "Wow," I'm sure you must be thinking, "Now tell me something I don't know."The reason why I bring this up is that the change has finally come. With the new SAP digital hub, we have got the new workforce covered. HR technology is no more about a standalone core system that polices and processes.Which HR Technology Should I buy?
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