MAY, 202119 Top 10 Contact Center Solution Providers - 2021 COMPANYDESCRIPTION8x8 is transforming the future of business communications through its leading Software-as-a-Service solutions powered by one global cloud communications platformAspect is the contact center solution provider for many of today's top businesses and industry-leading contact centersAvaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefitsBright Pattern technology is the industry's simplest, most powerful cloud contact centerCall Design is well-known in the contact centre industry, not only because of how many decades the company has been in business, but also due to the extensive experience in workforce optimisation that the entire team hasCaresoft helps businesses to create enterprise contact centers in minutes ­ not weeks or months ­ for a fast time to marketThrough the power of the cloud and AI, Genesys's technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiencesOffers AI-based conversational platform that helps brands connect with their customers the world over and drive marketing, sales, and customer serviceA full-service provider delivering technology, services, and insights to support contact center operators across the Asian market ­ wherever they currently are on their customer service journeyTSA Group offers sophisticated customer experience technology and consulting services to transform enterprises' contact centre infrastructure8x8 (NYSE: EGHT)8x8.comAspect Solutionsaspect.comAvayaavaya.comBright Patternbrightpattern.comCall Designcalldesign.com.auCaresoftcaresoft.vnGenesysgenesys.comLivePerson (NASDAQ: LPSN)liveperson.comSabio Groupsabiogroup.comTSA Grouptsagroup.com.au
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