November, 202119 to its strong native Salesforce CI/CD Devops Practice, it has been awarded re-seller status in APAC. Furthermore, it is the only partner to sign a global supplier agreement with the Salesforce Professional Services team in New Zealand. Adapt IQ constantly strives to create a framework that maximises a customer's ROI on the Salesforce platform and helps steer them towards a more robust and sustainable strategy for the future. To further illustrate the efficacy of Adapt IQ's solutions, Mandev Virdee, CEO of Adapt IQ, cites a case study where a UK-based, Claims Management company needed help in their digital transformation journey. The Claims Management company prominently used legacy systems to process their documents and generated vast amounts of paper. After an initial review of its processes, the resulting assessment report provided several recommendations to bring Salesforce into closer alignment with best practices of the client's operations. Post collaboration with Adapt IQ, the Claims Management company has digitised its end-to-end processes, reduced repetitive, labour-intensive tasks, and lowered its carbon footprint. Moreover, the company improved existing implementation and mitigated repetitive, labour-intensive tasks.Today, staying competitive in the post-COVID business and economic environment requires new strategies and practices. Digital adoption has taken a quantum leap at both the organisational and industry levels, with companies recognising technology's strategic importance as a critical component of the business, not just a source of cost efficiencies. Adapt IQ was established two months before the pandemic, and like many other businesses, both old and new, they didn't know what the future held for them. However, in a short period, the company could penetrate and position itself very firmly in the Salesforce ecosystem. Adapt IQ were keen on providing scalable options through productised services, mobilising investments, and setting up suitable frameworks relative to Salesforce deliveries. The firm is now seen as the foundational gateway partner for Salesforce. "Our unified vision is to benchmark against best practice and provide cost-effective solutions as the success of our customers is our heartbeat," concludes Mandev. Sudhakar Arumalla, Leader for APAC
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