CXO INSIGHTS LAST WORD34Data Quality Management Improves Organizational KnowledgeLaura Sebastian-Coleman, Ph.D., VP Data Managment & Governance, Prudential FinancialRevamping the Customer Experience Sector20Nathan Borg, Head of Digital and Customer Experience, Kennards HireAugmenting Customer Experience Using Digital Marketing Tools30Dylan Keath, Executive, Marketing Enablement and Transformation, NABOptimizing Customer Experiences through Data-Driven Strategies24Indra Hidayatullah, Data Management & Analytics Division Head, PT. Bank Tabungan Negara32Sabio GroupKiew Peng Lau,Head of SolutionsIT SERVICES AND IT CONSULTINGEzvoicetek 22TELECOMMUNICATIONS SOLUTIONSRobert LoCascio, CEOLivePerson (NASDAQ: LPSN)26TECHNOLOGY AND COMMUNICATIONSCaresoftTruong Ta, CEO18CLOUD CONTACT CENTER
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