NOVEMBER 20256 Across the APAC region, organizations are turning to Robotic Process Automation (RPA) not just to reduce costs, but to build more resilient, agile, and intelligent operations. Once seen as a tactical fix for repetitive tasks, RPA is now a strategic pillar in digital transformation roadmaps helping businesses respond faster to customer needs, regulatory demands, and competitive shifts.This special edition of APAC CIOOutlook highlights the tools, strategies, and leadership shaping the future of automation. Today's best-in-class RPA platforms are not just rule engines--they're integrated ecosystems combining AI, low-code flexibility, and enterprise-grade governance.But adoption still comes with challenges. Indra Hidayatullah, Data Management & Analytics Division Head at PT. Bank Tabungan Negara, offers a clear-eyed perspective on what it really takes to implement RPA at scale. From employee upskilling and detailed documentation to robust governance frameworks, he outlines five critical prerequisites for getting RPA right. His message is clear: without structured foundations, automation efforts risk fragmentation and failure.Elsewhere in this issue, we feature a diverse range of success stories from banking and logistics to public sector workflows showcasing how RPA is unlocking measurable gains in accuracy, speed, and compliance. The tools featured here are not just efficient they are built for scale and designed for the evolving enterprise.As businesses look ahead to 2025 and beyond, it's clear that automation must evolve too. Which is why we close with the forward-looking perspective of Kain Chow, General Manager, Technology & Transformation, at New World Development. For Chow, the next chapter of RPA lies in convergence with artificial intelligence, with co-pilot-enabled workflows, and with a new expectation of human-like interaction.RPA is no longer about bots replacing humans. It's about enabling humans to work smarter, at scale.Let us know your thoughts.Annie JohnsonEditorialRPA's Role in the Intelligent EnterpriseAnnie JohnsonManaging Editoreditor@apacciooutlook.comArt & GraphicsCelestial JordanDavid ParkerManaging EditorAnnie JohnsonSenior WritersLane Adams Clara MathewRoyce D'SouzaEditorialAlfred MardinLouis BeckerRachael Clark Michael LivingstonRoy ChowDai ShihDan Stanley Mark SylvesterNOVEMBER 2025, Volume 11 - Issue - 08 (ISSN 2644-2876)Published by ValleyMedia Inc.Emailsales@apacciooutlook.comeditor@apacciooutlook.commarketing@apacciooutlook.comTo subscribe to APAC CIOOutlookVisit www.apacciooutlook.comCopyright © 2025 ValleyMedia Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.Disclaimer: *Some of the Insights are based on our interviews with CIOs and CXOs
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