October 201719 platform. After successful implementation, the global yet local Customer Service teams render extensive, round the clock support, in 19 languages. Arkadin's clients have continually benefited from the customer friendly solutions and services the company offers. Arkadin and Horizon Discovery, a global group specialised in biotechnology, have recently partnered to deliver a truly digital transformation. Having different sites across the world, Horizon needed to communicate in a very efficient manner while providing to their employees easy to use communication tools. They approached Arkadin with a view to replacing their old PBX system and invest in a proper unified communications solution. Arkadin was offering a Skype for Business functionality hosted on a private cloud, it became clear that Arkadin was the UC provider they needed. The guidance and support of the experienced professional services team ensured that the implementation went smoothly, meeting all Horizon's business requirements and the subsequent customer support and training enabled users to be up and running quickly.After the launch of Arkadin Total Connect in the US, Europe and Singapore, the recent launch in Australia strengthens Arkadin's global presence. Didier Jaubert explains: "We are one of only a few service providers operating on a global scale capable of completing Microsoft's offer as a fully integrated platform for meetings and voice. It's a winning `best of both worlds' strategy that puts us in complete alignment with Microsoft from a feature, server and geographic perspective." Over the past five years, Arkadin has achieved a healthy 21 percent compound annual growth rate, making it the fastest growing Cloud communications provider in the industry. Last Month Arkadin was named by Frost & Sullivan as the Asia Pacific Collaboration Service Provider of the Year for the 5th consecutive year. "We feel this APAC recognition is a testament to the strength of our combined global UCaaS offereing" added Sean Kwek. We have 15 years' experience in delivering Cloud-based UC & C solutions that fit our clients' needs for flexible, cost-effective and intuitive digital meeting spaces. Nothing distracts us from our mission, which is to provide positive collaboration experiences backed up by unparalleled customer care, every time UPCOMING ISSUE SIMULATION
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