October 201919 Adventium Technology helps eliminate multiple layers of costs and complexities within tourism operations, thus allowing clients to focus more on creating appealing travel experiencesregion, where we transact hundreds of millions of dollars annually, and hence, we know the ins and outs of the market," remarks Cox. "We do not service business travel or the family staying at the Marriot in Circular Quay. Instead, we can get you on a fantastic sailing trip in the Whitsundays, bungee jumping in Cairns, or camping on Fraser Island. In fact, our main development center for OperatorHub is located in Queenstown New Zealand, the home of adventure tourism. By concentrating on this market, we intimately understand its operations and distribution as well as customer behavior and preferences."A standout example of Adventium Technology simplifying tourism business operations and helping a client better serve their customers involves the Imperium Tourism Group, Adventium Technology's parent company owned by Andrew Cox. More than 90 leaders of the Imperium Group attended Adventium Technology's Global Summit at Cairns, Australia. "One of our long-term clients, A. J. Hackett hosted us for an afternoon of thrill-seeking team bonding. The entire 90+ team bungee jumped and canyon swung, and part of the success of the day was A. J. Hackett's ability to process our check-in and legal digital waivers quickly and efficiently using OperatorHub--which meant they could focus on prepping my team for the jump of their lives," highlights Cox. "The energy and experience provided by A. J. Hackett's team in terms of customer service were astounding, and it was simply because they had time; they were not bogged down in paperwork and therefore could focus on the customer experience. And boy, they nailed it!"Adventium Technology now plans to expand and grow across the entire APAC region along with bringing a strategic pipeline of innovations to market over the next 12-18 months. The company will continue its focus on bringing efficiencies and automation to its partners streamlining tourism operations by automating manual tasks while helping them to improve their distribution capabilities and providing them with access to all their data to increase control over their business."Earlier this year, we appointed Jordan Digby as our chief technology officer (CTO). As the founding CTO at Viator, where he led the team developing its web-based leisure travel reservation platform, Digby has vast experience in the industry. We look forward to benefitting from Digby's caliber and expertise to further enhance our technology suite," mentions Cox. From ensuring operators have the best distribution channels and the most streamlined business processes to guaranteeing resellers access to the most extensive range of live availability products on the market, Adventium Technology consistently strives to help travel businesses improve operations as well as enrich the customer experience.
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