October, 20204 CONTENTSCXO INSIGHTS Customer Engagement Management: Trends from a Marketer's Point of ViewThe Triple Bottom Line and Data Centers2622Ellen Derrico, VP, Product Marketing, Global Technology Solutions, IQVIA [NYSE:IQV]Rob Nash-Boulden, Director, Data Centers, Black & Veatch12BroadBand TowerRedefining the Future of Data CentersHiroshi Fujiwara,Chairman,President & CEO
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