October, 20204 CONTENTSCXO INSIGHTS Disrupting Ourselves: Inclusion Work Needs You"Well, How did I (we) get here?"2422Omari Jahi Aarons, Director, Customer Experience - Customer Advocacy Office, Global Retail Markets U.S. Liberty Mutual InsuranceLouis DiModugno, Chief Data Officer with HSB12THE FUSION OF INSURANCE TECHNOLOGY AND HUMAN EMOTIONAL INTELLIGENCEDan Canham, Head of Accelerator, Technology and Innovation, TAL Australia
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