October, 20229 work. It's streamlining workflows built around CRM data, giving teams a single source of truth for their business and a trusted, shared view of their customers.Reassessing Support to Retain and Grow TalentIn a period which has been dubbed the Great Resignation, workers around the world are rethinking their relationships with employers. A study of more than 1,500 knowledge workers found that employees dissatisfied with their technology offerings and tools are twice as likely to say they are burned out, and half as likely to say they are generally happy with their work. They view their employers as responsible for providing the right technology they need to do their jobs.This is also an opportunity for business to reassess the support and training flexibility they provide workers. The rise of hybrid workplaces for instance coincides with the demand for digital skills. One study forecasts that emerging technologies will increase demand for digital skills by up to 50% across the U.S. and Europe in the next decade.Having the right digital infrastructure gives companies the opportunity to create a richer onboarding experience while streamlining communication, mentorship, and continuing education. Leaders shouldn't assume that new employees have the same knowledge, have worked with the products or understand the culture that they are already familiar with. Developing a virtual communication and resource library including training with leaders or subject matter experts anyone can access is just one example of how companies can help employees at all levels succeed.As well as keeping people connected and engaged in a remote environment, collaboration platforms are creating opportunities for company leaders to make themselves available to employees at all levels of seniority within their business. With the quick setting up of channels for example they can have open-door policies which just might not have been possible before. They can also commit to ongoing one-to-one conversations about employees' future and continuing education.Ultimately, our new digital world presents a major opportunity for companies to rethink what agile teams look like. By building tailored training programs based not on what they think employees should know but on what employees actually want - and need - to know, companies can create a flexible working culture that empowers all employees to connect, learn and progress from anywhere. By providing the right technology, leaders can also help their teams perform more effectively and productively, and at the same time boost well-being, motivation and employee engagement. DATA IS NOT JUST SOMETHING FOR CDO'S AND CIO'S TO OBSESS OVER, IT IS FOR EVERY LEADER IN THE COMPANY TO OBSESS OVER
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