SEPTEMBER 201919 Relating to customers on a human level completely changes their experience, and Clevertar's self-service technology makes it easy for any business to make the leap between `digital availability' and `human understanding'. Clevertar's virtual humans fundamentally change the customer experience"Most excitingly, because we've made this technology available to everyone, we're seeing our virtual humans in real-world situations that we never imagined!" As their virtual agents are adaptable, Clevertar has offerings to suit businesses of every size. Their self-service product, called Conversagent, is suited to small businesses and is free to deploy. For organizations looking for a more custom-made solution, Clevertar provides assistance to implement a virtual human onto an organization's CX suite. Clevertar has in-house experts who can advise on behavioral change and offer technical scriptwriting, custom 3D character development and project management to create solutions that also come with a measurable ROI. From its roots in human-computer interfaces and its impressive results in customer engagement, Clevertar is leading the chatbot industry by creating a genuine connection between customers and digital engagement. Although virtual humans may not replace every aspect of a customer service center, they are proven to effectively take care of the repeatable conversations that can burden inbound call and live chat teams. Newhouse finishes by explaining, "We have demonstrated that customers engage with a virtual human to help them with really personal and difficult issues; this opens up a world of possibilities for 24/7 customer support. "Clevertar's technology fundamentally changes the customer experience for the better."
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