September 20198 IN MYV EWRecently I found myself in Charleston, SC with my family on our last summer trip before my 12 and 9-year old daughters go back to their studies. Seeing how much of a tech/gaming geek I am, my daughters never had a fighting chance and were destined to be just like Dad; thus, we decided to give the popular "Pokémon Go" game a try. The game has become such an overnight sensation that I wanted to see what it was all about and I thought that Charleston, with its rich history, was a good way to play the game and leverage some sightseeing. It is always good when you can turn a game into a historical or learning experience for your children, because as parents, sometimes we have to be tricky that way.Although I could write an entire article on the fascination of the game and the amazing ways in which Augmented Reality (AR) is being used, I was struck by something that happened that has made me wonder--how infrastructure will be thought of as my daughters grow up and continue to use technology. As we were walking around Charleston and stopping at what seemed like never-ending "Poke-Stops" and capturing virtual Pokémon that popped up almost out of thin air, the app suddenly froze and we were presented with the never fun, "servers not responding" error message.I expected my daughters to immediately throw a fit, and if they were allowed to, even start cursing. However, to my amazement, their response was to shrug their shoulders and say, "It's just locked up again. It happens. We're used to games locking up and not working. We just wait awhile and they come back. No big deal.""No big deal?" When was the last time any of us who are responsible for business systems heard our users in the middle of trying to run payroll, process account payables or close their books at quarter-end respond with "no big deal" when their systems went down. In my career, NEVER!!The "Pokémon Go" application uses Google Cloud for its backend infrastructure and my company like many others is making significant moves and investments in cloud technology. We would PATHWAY TO STABLE,STRONGIT INFRASTRUCTUREBY JESSE CARRILLO, SVP & CIO, HINES
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