Cincom Systems: Empowering Intelligent Manufacturing with Advanced Solutions
Graeme King, CEOCincom Systems has been a pioneer of the computer software industry, beginning with the development of Database Management Systems to the introduction of the first Manufacturing Requirements Planning (MRP) systems in 1978, which evolved into the Control ERP system for advanced manufacturers. Serving the customer since the last 50 years, Cincom has kept its Control Manufacturing ERP system abreast with the latest technology crossing multiple technology inflexion points while many have failed to do the same and eventually disappeared from the ERP market. In the early 2000s, the company introduced their Configure Price Quote (CPQ) solutions to the market, which gave manufacturers a tool to ensure that complex products get an accurate price quote.
Today Cincom's CPQ suite of products supplements the tech-savvy manufacturing with solutions that work in concert with Artificial Intelligence, Machine Learning and Robotic Process Automation technologies. “CPQ software supports modern manufacturers by ensuring that products or services ordered by the customer are accurately quoted and the manufacturing order is specified correctly ensuring the customer receives exactly what they ordered,” says Graeme King, CEO at Cincom.
The flexibility and power of their solution configurator allow configuration models and the user experience to be developed by the manufacturers without the need to involve IT specialists, by simply having easy-to-use visual, drag and drop tools.
CPQ allows manufacturers to create an effective multi-channel sales process that boosts sales performance with guided selling functionality. This helps them to capitalise on vital cross-sell and up-sell opportunities and increase deal margins, replicate successful sales processes across all channel and dealer networks. Moreover, with the need of B2B customers wanting to have a B2C buying experience today; CPQ helps deliver a better experience through the modified extendible platform with rule- and role-based experiences for dealers and agents.
On the other hand, Cincom’s CONTROL ERP enables advanced manufacturers high efficiency, precision production controls and innovative capabilities like lean, demand flow and supply chain management within a stable, high-performance platform. CONTROL ERP for complex enterprises integrates modules as a coordinated unit to help with order management, product engineering, operations, procurement, and accounting.
In an instance, Siemens, one of the world's leading provider of large motor, was striving for higher levels of customer satisfaction. They were looking to reduce quotation times, which stood at 3-5 days and decrease timelines for certified performance data generation. Looking in the market for the right solutions, Siemens zeroed down on Cincom CPQ to automate processes that would decrease customer response time, maintain consistency, and increase productivity levels. As a result, the quotation times reduced to just minutes; there was an increase in quote volumes (now ranging from 300 to 500 monthly), motor performance data generation time came from 4-6 weeks to less than one hour and product and price consistency throughout the organisation was maintained.
Cincom, being a leader in distributed computing since its inception, envisioning the future is adapting to cloud-based solutions to host additional customer experience offerings. Their solutions are cloud-ready for private cloud deployment and will soon be available as a public cloud offering. "The technology framework, unique to Cincom, will enable our customers to create customised solutions on a public cloud framework,” concludes Graeme King.
CPQ software supports modern manufacturers by ensuring that products or services ordered by the customer are accurately quoted and the manufacturing order is specified correctly ensuring the customer receives exactly what they ordered
CPQ allows manufacturers to create an effective multi-channel sales process that boosts sales performance with guided selling functionality. This helps them to capitalise on vital cross-sell and up-sell opportunities and increase deal margins, replicate successful sales processes across all channel and dealer networks. Moreover, with the need of B2B customers wanting to have a B2C buying experience today; CPQ helps deliver a better experience through the modified extendible platform with rule- and role-based experiences for dealers and agents.
On the other hand, Cincom’s CONTROL ERP enables advanced manufacturers high efficiency, precision production controls and innovative capabilities like lean, demand flow and supply chain management within a stable, high-performance platform. CONTROL ERP for complex enterprises integrates modules as a coordinated unit to help with order management, product engineering, operations, procurement, and accounting.
In an instance, Siemens, one of the world's leading provider of large motor, was striving for higher levels of customer satisfaction. They were looking to reduce quotation times, which stood at 3-5 days and decrease timelines for certified performance data generation. Looking in the market for the right solutions, Siemens zeroed down on Cincom CPQ to automate processes that would decrease customer response time, maintain consistency, and increase productivity levels. As a result, the quotation times reduced to just minutes; there was an increase in quote volumes (now ranging from 300 to 500 monthly), motor performance data generation time came from 4-6 weeks to less than one hour and product and price consistency throughout the organisation was maintained.
Cincom, being a leader in distributed computing since its inception, envisioning the future is adapting to cloud-based solutions to host additional customer experience offerings. Their solutions are cloud-ready for private cloud deployment and will soon be available as a public cloud offering. "The technology framework, unique to Cincom, will enable our customers to create customised solutions on a public cloud framework,” concludes Graeme King.
Cincom Systems News
Cincom® Sponsors Community Summit North America
Cincom® and Purely CRM Announce Partnership
Delivering a better way to configure, price and quote complex products and services for Microsoft Dynamics 365 CRM users
CINCINNATI - Cincom Systems, Inc., a global supplier of enterprise software solutions, announced today that it has entered into a partnership with Purely CRM to implement CPQSync„¢ by Cincom. Purely CRM consultants help their customers transform their businesses... s with Microsoft Dynamics 365 CRM.
According to Susan Fine, Cincom Director of Channels and North American Sales, "Purely CRM's expertise in Microsoft Dynamics helps Cincom CPQSync to expand outside of manufacturing. We are thrilled to partner with Purely CRM to help businesses realize the full value of their Dynamics 365 software investment."
Building upon Cincom's 25-plus years of CPQ experience, CPQSync is a fully SaaS, cloud-based solution that delivers an unprecedented way for companies to take the frustration out of buying and selling complex products and services. With CPQSync, businesses can:
• Get more from their Microsoft Dynamics 365 investment “ As a native, Microsoft Azure, multi-tenant solution fully embedded within Microsoft Dynamics 365 for Sales, CPQSync is integrated with Microsoft F&O (Finance and Operations) and leverages Microsoft Power Platform.
• Sync sales with business “ Save time by eliminating informational silos and generating professional, branded proposals.
• Sync teams across departments, divisions and regions “ Easily work together from the same playbook.
• Sync data sources “ Gain clear insights from streamlined reporting.
"We are extremely happy with our decision to work with Cincom. Their rich legacy in the CPQ space combined with our knowledge of the Microsoft Dynamics 365 platform make for a very compelling partnership," says Marty Hall, Managing Director for Purely CRM. "We have no doubt that customers will benefit greatly from our combined experience and expertise." Read more
CINCINNATI - Cincom Systems, Inc., a global supplier of enterprise software solutions, announced today that it has entered into a partnership with Purely CRM to implement CPQSync„¢ by Cincom. Purely CRM consultants help their customers transform their businesses... s with Microsoft Dynamics 365 CRM.
According to Susan Fine, Cincom Director of Channels and North American Sales, "Purely CRM's expertise in Microsoft Dynamics helps Cincom CPQSync to expand outside of manufacturing. We are thrilled to partner with Purely CRM to help businesses realize the full value of their Dynamics 365 software investment."
Building upon Cincom's 25-plus years of CPQ experience, CPQSync is a fully SaaS, cloud-based solution that delivers an unprecedented way for companies to take the frustration out of buying and selling complex products and services. With CPQSync, businesses can:
• Get more from their Microsoft Dynamics 365 investment “ As a native, Microsoft Azure, multi-tenant solution fully embedded within Microsoft Dynamics 365 for Sales, CPQSync is integrated with Microsoft F&O (Finance and Operations) and leverages Microsoft Power Platform.
• Sync sales with business “ Save time by eliminating informational silos and generating professional, branded proposals.
• Sync teams across departments, divisions and regions “ Easily work together from the same playbook.
• Sync data sources “ Gain clear insights from streamlined reporting.
"We are extremely happy with our decision to work with Cincom. Their rich legacy in the CPQ space combined with our knowledge of the Microsoft Dynamics 365 platform make for a very compelling partnership," says Marty Hall, Managing Director for Purely CRM. "We have no doubt that customers will benefit greatly from our combined experience and expertise." Read more
Cincom Systems partners with Sapiens to deliver better customer experiences through automated correspondence processing
CINCINNATI, -- Cincom SystemsCincom Systems, a global organization devoted to business success through process automation is pleased to announce a strategic partnership with Sapiens International Corporation, a leading global provider of software solutions for the insur... rance industry. The partnership will make effective customer communications to insurers easier for Sapiens customers via the Cincom Eloquence® platform.
Eloquence will play a key role in helping enhance customer experience within the Sapiens CoreSuite offering with more timely, relevant and personalized communications across the entire policyholder lifecycle. With its extensive library of API's and exit facilities, Eloquence will streamline integrations.
"We are thrilled to partner with Sapiens International Corporation," said Brian Bish, Managing Director, Eloquence North America. "Together, Cincom and Sapiens will help simplify the correspondence process for users of Sapiens CoreSuite, leading to better customer experience, improved compliance, and brand consistency."
Sapiens International Corporation empowers the financial sector, with a focus on insurance, to transform and become digital, innovative, and agile. With more than 40 years of industry expertise, Sapiens' cloud-based SaaS insurance platform offers pre-integrated, low-code capabilities across core, data and digital domains to accelerate our customers' digital transformation.
"Partnering with Cincom enables our customers to leverage cutting-edge software solutions that can help them stay ahead of the curve," said Amanda Ingram, Sapiens Proposition & Ecosystem Manager. "The Cincom and Sapiens partnership will provide simplified and streamlined correspondence processes, which can help businesses operate more efficiently, reduce costs, improve accuracy, and provide a better customer experience."
Read more
Eloquence will play a key role in helping enhance customer experience within the Sapiens CoreSuite offering with more timely, relevant and personalized communications across the entire policyholder lifecycle. With its extensive library of API's and exit facilities, Eloquence will streamline integrations.
"We are thrilled to partner with Sapiens International Corporation," said Brian Bish, Managing Director, Eloquence North America. "Together, Cincom and Sapiens will help simplify the correspondence process for users of Sapiens CoreSuite, leading to better customer experience, improved compliance, and brand consistency."
Sapiens International Corporation empowers the financial sector, with a focus on insurance, to transform and become digital, innovative, and agile. With more than 40 years of industry expertise, Sapiens' cloud-based SaaS insurance platform offers pre-integrated, low-code capabilities across core, data and digital domains to accelerate our customers' digital transformation.
"Partnering with Cincom enables our customers to leverage cutting-edge software solutions that can help them stay ahead of the curve," said Amanda Ingram, Sapiens Proposition & Ecosystem Manager. "The Cincom and Sapiens partnership will provide simplified and streamlined correspondence processes, which can help businesses operate more efficiently, reduce costs, improve accuracy, and provide a better customer experience."
Read more
Cincom® Partners with Socotra to Streamline Customer Communication Processes for Insurers
CINCINNATI, -- Cincom Systems® , a global provider of Customer Communications Management (CCM) solutions, announced today it has entered into a partnership agreement with Socotra Inc. to help insurers accelerate the digital transformation of their customer communication... ns processes across the entire customer lifecycle. The combined power of the Socotra product line and Cincom Eloquence® enables insurers to simplify the development, production and delivery of complex customer communications across print and electronic channels via a direct connection between Socotra's insurance platform and Cincom Eloquence.
Eloquence, working in concert with Socotra Connected Core's robust functionality across the policy lifecycle, will play a key role in helping enhance customer experience with more timely, relevant and personalized communications across the entire policyholder lifecycle. Eloquence's extensive library of APIs ensures a streamlined integration process and seamless interaction between both platforms.
"Cincom is excited to join forces with Socotra to accelerate the digital transformation of their insurance customers," said Brian Bish, Managing Director, Eloquence North America. "The power of the Socotra platform when combined with Eloquence's ability to simplify the development, production and delivery of customer communications will truly give these customers an advantage as they complete their digital transformation to better serve their end customers."
"We are delighted to have Cincom join our partner network of insurance solution providers who deliver value and invigorate the insurance landscape," said Mike Benayoun, Director of Partnerships, Socotra. "The availability of APIs for both platforms simplifies the integration and increases insurers speed to market with more timely relevant and personalized communications, ultimately enhancing the overall customer experience."
Read more
Eloquence, working in concert with Socotra Connected Core's robust functionality across the policy lifecycle, will play a key role in helping enhance customer experience with more timely, relevant and personalized communications across the entire policyholder lifecycle. Eloquence's extensive library of APIs ensures a streamlined integration process and seamless interaction between both platforms.
"Cincom is excited to join forces with Socotra to accelerate the digital transformation of their insurance customers," said Brian Bish, Managing Director, Eloquence North America. "The power of the Socotra platform when combined with Eloquence's ability to simplify the development, production and delivery of customer communications will truly give these customers an advantage as they complete their digital transformation to better serve their end customers."
"We are delighted to have Cincom join our partner network of insurance solution providers who deliver value and invigorate the insurance landscape," said Mike Benayoun, Director of Partnerships, Socotra. "The availability of APIs for both platforms simplifies the integration and increases insurers speed to market with more timely relevant and personalized communications, ultimately enhancing the overall customer experience."
Read more
The company will be showcasing CPQSync by Cincom, its fully cloud-based, configure-price-quote solution that delivers an unprecedented way for companies to take the frustration out of buying and selling complex products and services. As a native, Microsoft Azure, multi-tenant solution that is fully embedded within Microsoft Dynamics 365 for Sales, CPQSync provides a seamless experience with guided selling to help with your digital transformation. Additionally, you can fulfill quotes and recognize revenue with sales order integration into Microsoft F&O (Finance and Operations) that leverages Microsoft Power Platform. CPQSync by Cincom is a Microsoft solution available through Microsoft partners. View a two-minute demo.
Register for Community Summit today and join us on Thursday, October 8, from 11:40 a.m. to 12:30 p.m. CDT for "The Top 3 Problems Every CPQ Buyer Faces." In this session, David Allison, CPQ Product Owner for Cincom, will share insights into the problems that CPQ buyers face, a few issues that no one is currently addressing, and how CPQSync may offer solutions and insights for partners and customers of Dynamics 365 CE. Read more