Converga: The Road to Paperless Offices

In order to reduce or eliminate manual paper handling and redundant tasks associated with paper documents organizations are looking for convenient and cost-efficient document processing services to suite their requirements. As demand for Information Management services increased, Converga emerged as a specialist in Business Process Outsourcing with a particular focus on paper to digital document conversion.

The firm provides total solution to in-house business process through their innovative processes driven by the best people, process and technology. Converga’s Document Services solutions assist organizations to transform their physical documents to electronic records and securely documents are sent to user’s assigned PO Box address by Digital Mail solution.

Converga’s Document Processing solutions are adaptable for many business processes like for automation, wherein thousands of paper-based documents are processed everyday through Intelligent Document Recognition (IDR) software and high-speed scanning infrastructure. Also for application processing the firm has created solutions to scan and extract the key data through to fully integrated portals where customers can log on to complete their application online and then submit supporting documentation to be verified and linked to their initial application.

Further, the firm’s Claims processing solution offers reliable, comprehensive automated claims management. It includes claims receipt, document categorization, imaging, indexing, data capture, workflow management, exception management, live file management, and tailor-made business rules. Converga also offers high volume scanning for clients with a large number of paper documents that they want digitized.

With a vision to create paperless offices Converga is forging ahead to provide innovative business process solutions.