Apac CIOOutlook: Contributors
Intelligent Process Automation : The New Imperative for Business Services
By Robert H. Brown, AVP, Center for the Future of Work, Cognizant
BPM as a Business Enhancer
By Lowell Gilvin, Chief Process Officer, Jabil
From Cost Saving to Customer Centricity : the Evolution of Shared Service Centers
By Virender Jeet, Senior VP, Technology, Newgen Software
What CIOs Should Know About High-Performance Computing
By Bob Sorensen & Steve Conway, Research VP, IDC's High Performance Computing Group
Contact Center Outsourcing Strategy-A Buyer's Perspective
By Jon Browning, President and Founder, Global BPO Solution
10 Things to Consider for a Better Contact Center
By Rob Maynard, IT Architect,Cisco
Optimizing Support Interaction : Closing the Loop in Contact Center Automation
By Roop K. Lakkaraju, EVP, CFO, and COO, Support.com
Upcoming Trends in the Contact Center Industry
By Matt Rocco, President and COO, Etech Global Services
Customer Service Re-Emergence
By Eric Tamblyn, Global VP-Guru Managed Services, Genesys
The Future of Contact Center Technology Lies Not in the Technology Itself
By Lara Ponomareff, Practice Leader, CEB
Collaborative Customer Engagements Fueling Productivity
By Steve Alexander, SVP-CTO, Ciena
Thoughts from the Front line of the APAC Cloud Computing Market
By Eric Hui, Director of Cloud and Service Provider Markets, Equinix, Asia Pacific
Leading Through a Changing Wireless World
By Drew Kelton, EVP, T-Mobile Business Markets
An Insider's View of the Wireless Industry-Past, Present and Future
By Mike Vanderwoude, SVP-Wireless Markets, Cincinnati Bell
Attracting Customers in a World with More Mobile Phones than People
By Howard Stevens, Global GM, Telecoms, SAP
Bringing Benefits of Cloud Computing to the Telecom Market
By Arpit Joshipura, VP-Product Management, Dell Networking
The SDN Revolution
By Ronald Gruia, Director, Frost and Sullivan
Mobility will Capture a Large Share of Transformational IT
By Anand Sam, Analytics Practice, Blue Star Infotech Ltd
Fiber Gets Horizontal
By Mike O'Day, VP, Corning Optical Communications
Carrier Ethernet, the On-Ramp to Private Cloud Services
By Mike Aquino, President & CEO, Overture Networks
Can Networks Cope with the Explosive Demands of Big Data?
By Rashik Parmar, President, IBM Academy of Technology
SIP Phones:What You Need to Know
By Graham Williams,VP-Business Phones, VTech
The Monumental Shift in Traditional PLM Centric Business
By Dr.Chandan Chowdhury, Managing Director, Dassault Systemes India
Benchmarking Report Administering Organizations to Gain Insight into Future Trends
By Nagi Kasinadhun, GM, Communications, APAC, Dimensions Data India Ltd
Integrating Businesses with PLM Capabilities
By Vivek Mahajan, National Technical Support Manager-PLM, DesignTech Systems Ltd
Should a CIO Invest in Product Development?
By Kevin Prendeville, MD, Managing Consulting-NA Innovation & Product Development/PLM Practice Lead, Accenture
Managing Insurance Portfolio through a Smartphone
By Mehmood Mansoori, Member of Executive Management-IT Innovation & CEM, HDFC ERGO General Insurance Company Ltd
Leveraging Optimal Efficiency through Cloud Strategy
By Chalan Aras, Vice President and General Manager, Citrix Systems
Shape Tomorrow's Contact Center with AWS
By Guillaume Seynhaeve, Marketing Director, 3CLogic
Managing a Successful Business Transition with AWS
By Harsh Sood, CTO, Fareportal
Culture Transformation-Key to a Data Driven Organization
By Ajit Sivadasan, VP and GM, Lenovo
Intersection of Compliance with IT in Business
By Jane A. Levine, SVP, Worldwide Director of Compliance and Business Integrity, Sotheby’s
Building a Blueprint for Global Data Compliance
By Varun Mehta, VP Legal & Compliance Solutions, Clutch Group
Tips for IT Managers to Ensure ACA Compliance
By Michelle Northey, Senior Director, Product Management & Product Marketing, Health Care Reform, ADP
What CCOs Can Learn from the Government Contracts Compliance Landscape
By Thomas Lemmer, Partner and Phillip Seckman, Partner, McKenna Long & Aldridge
Connecting the Dots between Compliance and Data for Surplus Assets and Inventory
By Jill M. Williamson, Compliance Officer, Liquidity Services
The Lessons of Ancient Mariners
By Michael J.Ford, Senior Compliance Officer, C-SuiteBDP International
Maximizing the Benefits of the Cloud in Highly Regulated Industries
By Neal M.Suggs, VP & Associate General Counsel, Worldwide Sales Group, Commercial Business, Legal & Corporate Affairs, Microsoft
Redefining Enterprise Risk Management
By John Duncan, VP-Government Sector and Laura Jackson, Sr. Manager-Risk Management, ABS Consulting
Balancing the Benefits and Risks of Cloud Computing
By Toby Merrill, Division SVP, Global Cyber Risk Practice Leader, ACE Group
