DCI Indonesia: Bolstering Digital Infrastructure Since 2011

Data centers play a crucial role as the backbone in providing digital infrastructure for any growing digital economy. Around a decade ago, the Indonesian government was planning a law requiring online information to be stored in Indonesia rather than abroad to ensure data security which meant a huge need for local data centers. In 2011, Toto Sugiri, along with six partners, founded DCI with the dream that Indonesia should have a world-class data center infrastructure with operational excellence.

Nevertheless, the electric power industry in Indonesia was managed solely by a state-owned monopoly and power outages occurred frequently. Another constraint to the nation’s strides toward becoming a digital economy was the lack of qualified engineers, with the deep knowledge and expertise to manage the mechanical or electrical engineering discipline of data center operations. DCI was accordingly established as a business enabler to provide a reliable, carrier-neutral, and global standard data center infrastructure services in Indonesia with redundant power and dual network configuration to ensure that user connectivity was sustained.DCI also invested in the implementation of artificial intelligence (AI) and predictive maintenance and consequently, the firm was able to maintain 100% uptime through process automation in the data center service and maintenance processes with less dependability on qualified professionals.

Since its establishment, DCI's uptime performance has been a testament to its commitment in supplying the best services to customers and the company has achieved 100% uptime performance for service-level agreement (SLA) operations. DCI actively provides operational excellence in addressing growing demands and global requirements for data center colocation services. DCI caters to financial institutions, network service providers, and e-commerce enterprises as well as hyperscale clients such as cloud service providers and supports their mass scale requirements of data and cloud computing. As per its business model, the company does not interfere with its clients’ application but ensures security, stability, and uptime of their operations through IoT sensors.
For instance, DCI analyzes feeds from the sensors utilizing its machine learning software and alerts the engineers to avoid any potential incident. DCI’s system lists out disciplined specs to support the field engineers to execute the needful. DCI has further invested in fiber optics to lower down the total cost of ownership for its clients and bring more value by availing the most efficient telecom as well.

Today, DCI has become Indonesia’s leader in the field with more than 200 clients and the firm is the first Tier IV Uptime Certified data center in Southeast Asia. Aligning with “Making Indonesia 4.0” and its ever-growing digital needs, DCI has officially opened its fourth data center building, JK5, in 2021 to support the long-term growth of Indonesia’s digital economy with its market value expected to reach 130 USD billion by 2025. The company is building and expanding DCI Platform to enable the customer to utilize more than one data center site through a single provider. DCI Platform currently operates three world-class data center facilities with global operating standards to set a new standard for Indonesia’s data center industry. DCI Platform’s power capacity now sits at an astounding 52 MW, making it a leader in Indonesia's data center colocation market. Moving forward, DCI is committed to support Indonesia's digital economy infrastructure and will continue to focus on operational excellence, while maintaining international standards to become the best and most reliable data center in Southeast Asia.