Deep Identity: A Deeper Look into Identity Management

When designing sturdy and foolproof cybersecurity architecture, companies lean toward fortifying their applications with encryptions and enhancing their forensics by patching vulnerable spots in their security design. Ironically, as engrossed as they are in bolstering their digital security stances, they frequently miss out on the most obvious one—their identity posture. Although identity management is crucial for companies that utilize multigenerational devices and solutions, from light mainframe systems to more advanced Agile products, it bears greater significance in organizations that still stick to their obsolete, legacy technologies. Government agencies, banks, education systems, healthcare sectors, and telecommunication companies are usually entrapped in this prevalent pitfall. Deep identity, alluding to its name, is a future-proof company that fits into all of these domains and provides the much needed identity management flexibility for people in these industries today, and robots tomorrow. “If you do not have an identity-based posture, your company will run a lot less efficiently, will not be ready for future market changes, ultimately costing a lot more to maintain,” begins Whee Teck, CEO of the Singapore-based identity and compliance solution provider.

Creating identity-based architecture across this diverse IT landscape proves challenging even for the providers of out-of-the-box solutions who resort to partnering with consultants to configure and customize their solutions for customer use. What sets Deep Identity apart from the pack is how the company orchestrates its identity solutions while working hand-in-hand with the client to configure and customize solutions that fit into whichever IT infrastructure they possess.

The company anchors itself in long term relationships with clients to create a cybersecurity architecture based on identity. In a huge complex landscape, such as banks with over 600 applications, it is a herculean task to connect to all applications within a short time frame. As such, the company stays engaged in a long-term relationship with the client to ensure that every part of the security architecture is fortified by identity management.

Staying true to its theme of delving deeper into data architectures, the company leverages RPA to administer automated, customization, and control plans that connect its solutions with legacy systems in ways that most identity solutions cannot. A combination of robotics and out-of-the-box solutions allows Deep Identity to provide full coverage of a client’s identity posture needs. The firm has centered itself on delivering a more transparent, yet robust Identity Governance and Administration (IGA) to its clients. This module provides clarity on the access rights of users, employees, temporary workers, and anyone else hired by the organization. “A footprint of access rights is maintained in a report that is audited by Deep Identity regularly to create a clean report that displays no breaches or rogue IDs,” adds Whee Teck. The company’s Privilege Identity Management (PIM) solution, built as a plug-in to its Identity Manager (Deep IM), provides comprehensive logging and keystroke recordings functionality to ensure a tamper-proof privilege identity session. While these solutions may have their differences, they share the common trait of simplicity when integrating with existing applications.

Government agencies such as the Central Provident Fund (CPF) and the Singapore Police Force have found this ease of connectivity to be a game-changer in ensuring that the right people have the right access to manage business processes. CPF, with their massive consumer base of over 20,000, were able to connect their mainframe systems to Deep Identity’s solutions within two weeks of partnering with the company—a time frame previously thought by the client to be impossible. Deep IM finds use on the other side of the organizational spectrum too. HR departments, for instance, can use the solution to manage access of temporary workers and freelancers who are usually on-boarded onto multiple platforms within a single project. Deep Identity creates and manages the workflow that oversees the complicated access rights of these employees such that they can focus on other, more pressing issues in their organization.



Deep identity has long since moved out of the startup space and has transitioned into a reliable software provider. The organisation’s culture revolves around its sustainability in its solutions, creating interesting careers for its people, and diversifying its stakeholders. Although a software company, Deep Identity is not bent on producing a constant hockey stick output. “It’s more about creating value for all shareholders by means of innovative solutions,” says Whee Teck. Through its myriad of solutions, Deep Identity also aims to educate the senior leadership on the importance of centralizing cybersecurity on identity and access rights management. The CEO concludes by stating that getting leaders to spend less on forensics and more on identity management can help eradicate phishing and other cybercrimes.