APAC CIO Outlook
  • Home
  • CXO Insights
  • CIO Views
  • Vendors
  • News
  • Conferences
  • Whitepapers
  • Newsletter
  • Awards
Apac
  • Agile

    AI Healthcare

    Artificial Intelligence

    Aviation

    Bi and Analytics

    Big Data

    Cloud

    Cyber Security

    Digital Infrastructure

    Digital Marketing

    Digital Transformation

    Digital Twin

    Drone

    Internet of Things

    Low Code No Code

    Networking

    PropTech

    Remote Work

    Singapore Startups

    Smart City

    Startup

    Unified Communication

    Wireless

  • E-Commerce

    Education

    FinTech

    Healthcare

    Manufacturing

    Pharma and Life Science

    Retail

    Travel and Hospitality

  • Dell

    IBM

    Microsoft

    Salesforce

    SAP

  • Cognitive

    Compliance

    Contact Center

    Corporate Finance

    Data Center

    Data Integration

    Digital Asset Management

    Full Stack Development

    HR Technology

    IT Service Management

    Managed Services

    Procurement

    RegTech

    Travel Retail

Menu
    • SAP
    • Aviation
    • HR Technology
    • Manufacturing
    • Cloud
    • Data Center
    • Education
    • Salesforce
    • Digital Infrastructure
    • Bi and Analytics
    • Unified Communication
    • IBM
    • AI
    • MORE
    #

    Apac CIO Outlook Weekly Brief

    ×

    Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Apac CIO Outlook

    Subscribe

    loading

    THANK YOU FOR SUBSCRIBING

    • Home
    • Microsoft
    • Vendor
    • First Focus
    Previous
    Next

    First Focus: Your Trusted MSP Partner

    Follow First Focus on :

    Founder and Director,Peter Paddon, First FocusPeter Paddon, Founder and Director

    The need for remote monitoring services is rising with the proliferating cloud adoption and work-from-home norms amid a global pandemic. It has never been a better time for managed service providers (MSPs) than now. Many organizations are looking to install new hybrid infrastructure solutions and entrust MSPs with the everyday functioning of their IT, along with their mission-critical systems and processes. That goes without saying that to make that happen, organizations are also looking for a knowledgeable, reliable partner who can consistently deliver excellent services and support. First Focus—a leading MSP is one such company, providing high-quality, reliable, and cost-effective managed IT services to help organizations succeed with IT.

    First Focus is Australia’s top-notch MSP, supporting tens of thousands of end-users for hundreds of clients. The company has the right mix of experience and capability: to deliver comprehensive managed services, support, and technology for their client organizations, they employ Australia’s best technical, customer service, and account management talents from across the world. On top of that, the company constantly invests in world-class technology to ensure its solutions are the most reliable, cost-effective, and efficient. Therefore, First Focus is undoubtedly considered one of the fastest-growing and most successful MSPs throughout Australia and New Zealand.

    Under the able leadership of Peter Paddon, founder and director of First Focus, the company provides a full range of IT assistance, including help desk, on-site and remote support, with expertise across all infrastructure needs. Paddon is an experienced technical consultant and business analyst with a strong track record of designing systems that improve efficiency and improve the bottom line for customers. He has considerable IT infrastructure knowledge and a deep understanding of translating technology into successful customer outcomes. With this experience, he laid the foundation for First Focus.

    Since founding First Focus, Paddon has driven the growth of the business through a process of continual improvement and a focus on driving customer outcomes. They also offer a range of plans with the depth, breadth, and coverage that suit every business. Each plan includes options so that the options can be tailored to the business requirements. This competency is much appreciated by larger enterprises, as they require more flexible, customized, and dedicated support services that can ideally utilize unique bespoke services to match their needs.

    First Focus is Australia’s top-notch MSP, supporting tens of thousands of end-users for hundreds of clients


    First Focus also offers full-time resources to manage their clients’ IT if they don’t have one. Their virtual CIO (vCIO) service gives ongoing access to one of their most senior executives. The vCIO role includes creating an annual strategic IT plan, regularly consulting with the senior management team, and managing IT performance within the organization. vCIO assesses existing IT infrastructure and correctly prioritizes the areas that need the most attention. First Focus believes that the right IT plans can help transform their clients’ business by focusing on what truly matters, such as freeing staff and improving customer experience. They use the best tools and hire the best people to focus on the user experience constantly. Thus, First Focus’s methodology values a faster response and real-time feedback to ensure the highest end-user satisfaction.

    Now, amid the COVID-19 pandemic, First Focus solutions are the best way to communicate with candidates during remote monitoring. Fortified with its rich and extensive experience in the domain, First Focus takes any challenges head-on that hinders its clients. Moving forward, First Focus will ensure the success of its clients with its solutions and sophisticated tools to boost their MSP capabilities.
    Previous
    Next
    Share this Article: Tweet

    Company
    First Focus

    Headquarters
    Botany, Australia

    Management
    Peter Paddon, Founder and Director

    Description
    First Focus is Australia’s top-notch MSP, supporting tens of thousands of end-users for hundreds of clients. The company has the right mix of experience and capability: to deliver comprehensive managed services, support, and technology for their client organizations, they employ Australia’s best technical, customer service, and account management talents from across the world. On top of that, the company constantly invests in world-class technology to ensure its solutions are the most reliable, cost-effective, and efficient. Therefore, First Focus is undoubtedly considered one of the fastest-growing and most successful MSPs throughout Australia and New Zealand.

    2022

    I agree We use cookies on this website to enhance your user experience. By clicking any link on this page you are giving your consent for us to set cookies. More info

    CIO Speaks

    • Cloud Computing: Pharma Takes the Plunge

      Andy Newsom, SVP & CIO, CSL Behring

      WiFi 6, 5G and the Internet of Things (IoT)

      Mark Badal, CIO, IT&E

      In Augmented Reality, Size Matters

      Jason Blackman, CIO, Carsales.Com

      Enhancing Customers

      Marc A. Hamer, VP & CIO, Babcock & Wilcox Enterprises, Inc.

      Cloud or On-Premise? When Would The Question End?

      Kevin Soh, CIO and Director, e-Strategies, BH Global Corporation

      Responsible AI: The Human-Machine Symbiosis

      Sal Cucchiara, CIO & Head Of Wealth Management Technology, Morgan Stanley

    • Asian Development Bank: Using Emerging Digital Technologies for the Common Good

      Shirin Hamid, CIO, & CTO, Asian Development Bank

      Diversity and Inclusion can Drive Better Solutions for Clients and Employee Engagement

      Linda K. Lannen, CIO & Sr. VP, Kleinfelder

      Cyber Security - Integrated enterprise approach required to address the multifaceted challenges

      Sumit Puri, CIO, Max Healthcare

      The Great Tech Arms Race: How Changing Consumer Behaviour and Expectation is Driving Ecommerce Transformation

      Brett Raven, CIO, Big Red Group

      Relying On Technologies To Transform Data Into Information

      Mark Ohlund, CIO & Sr. V.P., Armada Supply Chain Solution

      3D Printing Requires Wildly Different Thinking

      James MacLennan, SVP & CIO, IDEX Corporation

    Copyright © 2022 APAC CIOoutlook. All rights reserved. Registration on or use of this site constitutes acceptance of our Terms of Use and Privacy and Anti Spam Policy 

    |  Sitemap |  Subscribe |   About us

    follow on linkedinfollow on twitter follow on rss
    This content is copyright protected

    However, if you would like to share the information in this article, you may use the link below:

    https://www.apacciooutlook.com/first-focus