Freedom Systems has been recognized by APAC CIOOutlook Magazine as the recipient of “Top Microsoft Solutions Companies,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the APAC CIOOutlook research and editorial team based on insights from an interview with Hank Yu, CEO and Daniel Chao, VP of Engineering.

Freedom Systems
Customized IT Outsourcing Services to Reduce Operational Risks

Hank Yu, CEO and Daniel Chao, VP of Engineering

The Asia-Pacific Microsoft services market is experiencing significant growth, with a compound annual growth rate (CAGR) exceeding 12 percent. Factors contributing to this growth in the APAC region include increased demand for cloud computing services, emphasis on digital transformation, rapid adoption of business process automation, and a shift toward enterprise mobility.

However, Microsoft enterprise solutions often require substantial initial financial investments due to their comprehensive features and diverse functions. Additionally, employee training may be necessary to ensure the effective use of these solutions.

Freedom Systems, a leading managed service provider, addresses the challenges faced by enterprises with tailored solutions encompassing digital transformation, information security, system integration, and maintenance. By outsourcing their infrastructure needs to Freedom Systems, enterprises can save time and money, allowing them to focus on core business aspects, such as product development and customer service.

It was not the first time that Freedom Systems Inc has been named as a valued Microsoft partner. In 2021, the firm won the Taiwan Microsoft Partner of the Year Award, as well as the GCR Award for Top Security Partner. In 2022, Freedom Systems qualified as a Microsoft FastTrack Ready Partner (FRP), demonstrating its ability to deliver comprehensive and real-time Microsoft 365 cloud services. Until 2023, Freedom Systems is eligible for five solution partner categories: Data & AI, Security, Infrastructure, Digital & Apps Innovation, and Modern Work. Furthermore, the company holds three Advanced Specializations in the security field, including Threat Protection, Identity and Access Management, and Information Protection and Governance.

"Outsourcing to us allows customers to stay current with emerging technologies without incurring costs from potential cyberattacks or data breaches," says Hank Yu, CEO at Freedom Systems.

Rather than simply offering Microsoft cloud services, Freedom Systems helps clients maximize their utilization. Clients can rely on Freedom Systems' expertise in Microsoft cloud platforms, eliminating the need for an internal engineering team for training and implementation. The firm's team is experienced in managing the cloud lifecycle and delivering customized solutions to help businesses achieve their goals. Besides Microsoft cloud platforms, Freedom Systems provides managed cloud service based on AWS and GCP as well, to meet multicloud and hybrid requirement from enterprises.

As cyber threats increase and outpace response and solution engineers, the industry needs expertise in patch management, configuration changes, endpoint detection and response, database recovery, and more.

Clients partnering with Freedom Systems do not need to worry about managing or financing new software, compatibility issues, or emerging technological advancements. The team handles all minor aspects, allowing customers to focus on their core competencies.

For organizations lacking the necessary expertise and resources to ensure digital security, Freedom Systems provides subscription based or flat-rate resources tailored to any security or identity requirement, protecting clients from potential risks such as cyberattacks and data breaches. This approach results in significant cost savings compared to recovering from an attack due to insufficient protective measures.

As consultants, Freedom Systems has a diverse range of skills and expertise. The firm is proficient in planning, deployment, operation, and troubleshooting and eliminates the need for client training or ongoing support. Its services enable a smooth and efficient transition process, allowing clients to become operational quickly.

By eliminating the burden of maintaining a large IT and security staff, clients benefit from reduced costs through partnering with Freedom Systems. The company invests considerable time researching options and developing customized solutions aligned with client-specific requirements. This approach is often more cost-effective than managing such requests in-house. Organizations can avoid hidden costs, enhance cost efficiency, and prioritize essential technologies, enabling informed decision-making rather than investing in unnecessary resources.

By Outsourcing To Us, Customers No Longer Have To Stay Abreast With Emerging Technologies Or Incur Costs That Add Up Over Time Due To Potential Cyber-Attacks Or Data Breaches

A notable example is Advantech, a technology manufacturer that sought a proactive approach to IT security for its corporate networks and manufacturing facilities worldwide. In collaboration with Freedom Systems, Advantech determined that Microsoft Security best met their needs, leveraging existing investments in Microsoft 365 and providing a broad range of user-friendly connected features. This ensured a secure and compliant work environment, allowing them to focus on achieving business goals without security concerns.

Freedom Systems faces limited competition in the Taiwanese market, as only some companies prioritize services over sales. The firm emphasizes understanding customer needs and concerns and fostering relationships through transparent communication. This customer-centric approach has proven successful, and Freedom Systems aims to expand its presence in South Asia to drive business growth.