Hyland
Aiding the Big Fat Insurance Transformation
Ruth Fisk, Global Director InsuranceThe management at Hyland Software believes the sector is set to undergo the most profound transformation it has ever seen. “Insurance faces the most profound change it has ever seen in its century's-old history. Today’s transformation, occurring at an alarming speed, is beyond a simple technology refresh. Innovation is challenging the entire traditional insurance model,” says Ruth Fisk, Global Director Insurance at Hyland Software.
The software company offers a sophisticated solution for CIOs, who are looking to revolutionise their businesses to meet digital-age demands. Its flagship product is enterprise information management software called OnBase. The solution offers integrated document management, business process management, and records management in a single application.
The scalable solution is used by life insurers, worker’s compensation carriers, general insurers, health insurers, banc assurance channels, managed general agents, and third party administrators to streamline processes. Over 800+ insurance companies use the solution to establish audit trails and internal controls, reduce costs and improve customer service.
The differentiator of the solution is its ability to integrate easily, and aid integration which can also include bi-directional information sharing process between systems to automate processes. The solution can integrate with core platform providers (Guidewire, DuckCreek, MSGLife, CSC, Sapiens, LifePro, and Accenture ALIP, etc.) and with common business applications (SalesForce, SAP, PeopleSoft, JD Edwards, Great Plains, Oracle Financials and more). The capability allows large companies with legacy burdens to switch into the digital mode, effortlessly. OnBase enables information sharing across the large array of business applications irrespective of technology. It surfaces contextual content within an app and presents the right information at the right place and right time.
In a sector where companies are struggling to build competitive advantage with many challengers, the solution can be revolutionary. “An insurance customer who uses OnBase can increase productivity by a minimum of 20-35 percent. They can leverage the solution to increase revenue and capacity without added headcount. Mitsui Sumitomo was able to enhance its capacity by 400 percent with the same headcount, just six weeks after deploying OnBase,” informs Fisk.
ShareBase, hosted on Hyland cloud, is a secure document sharing application. The application was built for corporate use across sectors where IT departments will be able to maintain custody of data shared while establishing user trails. Both the solutions are offered to insurance companies which are looking to collaborate with agents and customers seamlessly. “An insurance company that uses OnBase Workflow to automate its business process can leverage ShareBase to create seamless interaction with external parties. ShareBase sync server in the enterprise network pulls documents down from the cloud and stores them on the OnBase system, in a secure manner and doesn’t introduce new security risks to the network,” says Fisk.
With its in-depth knowledge of the needs of the industry and its requirements, Hyland continues to invest in technologies within the OnBase platform. Its latest offering is OnBase Reinsurance Marketplace, a tool to effectively manage facultative reinsurance. The company which has its pulse on the market hopes to bring in more solutions to the industry before they [insurers] recognise the need for it.
The differentiator of the solution is its ability to integrate easily, and aid integration which can also include bi-directional information sharing process between systems to automate processes. The solution can integrate with core platform providers (Guidewire, DuckCreek, MSGLife, CSC, Sapiens, LifePro, and Accenture ALIP, etc.) and with common business applications (SalesForce, SAP, PeopleSoft, JD Edwards, Great Plains, Oracle Financials and more). The capability allows large companies with legacy burdens to switch into the digital mode, effortlessly. OnBase enables information sharing across the large array of business applications irrespective of technology. It surfaces contextual content within an app and presents the right information at the right place and right time.
In a sector where companies are struggling to build competitive advantage with many challengers, the solution can be revolutionary. “An insurance customer who uses OnBase can increase productivity by a minimum of 20-35 percent. They can leverage the solution to increase revenue and capacity without added headcount. Mitsui Sumitomo was able to enhance its capacity by 400 percent with the same headcount, just six weeks after deploying OnBase,” informs Fisk.
ShareBase, hosted on Hyland cloud, is a secure document sharing application. The application was built for corporate use across sectors where IT departments will be able to maintain custody of data shared while establishing user trails. Both the solutions are offered to insurance companies which are looking to collaborate with agents and customers seamlessly. “An insurance company that uses OnBase Workflow to automate its business process can leverage ShareBase to create seamless interaction with external parties. ShareBase sync server in the enterprise network pulls documents down from the cloud and stores them on the OnBase system, in a secure manner and doesn’t introduce new security risks to the network,” says Fisk.
With its in-depth knowledge of the needs of the industry and its requirements, Hyland continues to invest in technologies within the OnBase platform. Its latest offering is OnBase Reinsurance Marketplace, a tool to effectively manage facultative reinsurance. The company which has its pulse on the market hopes to bring in more solutions to the industry before they [insurers] recognise the need for it.
Hyland News
Hyland achieves key Department of Defense compliance with Alfresco Governance Services
Hyland names long-time technology leader Leonard Kim its new Chief Product Officer
CLEVELAND: Hyland, a leading global content services provider, has named veteran technology leader Leonard Kim its new Executive Vice President and Chief Product Officer.
Kim joins Hyland following a tenure of seven years at ADP, where he successfully oversaw various portfolios encompassing workforce management and compliance solutions. These solutions collectively provided support to over 1 million global businesses, contributing to an annual revenue exceeding $1 billion.
Before his tenure at ADP, Kim held leadership positions in product development at esteemed companies such as Sage Group, DIRECTV, and NBC Universal. His journey included earlier roles in IT consultancy at Ernst & Young.
In his new role at Hyland, Kim will take the helm of the company's worldwide product management organization. In this capacity, he will lead teams responsible for identifying customer requirements and fostering collaboration across multiple functional areas. Through these efforts, Kim aims to reinforce Hyland's prominent standing as a frontrunner in the content services market.
"I am thrilled to have Leonard join Hyland's leadership team and I'm eager to see the incredible impact he will make on our organization," said Bill Priemer, Hyland's President and CEO. "He brings extensive technology expertise and valuable experience managing end-to-end transformation initiatives for large organizations competing in diverse industries.
"He's also distinguished himself as a compassionate leader and skillful collaborator, bringing together high-performing teams to deliver innovative, modern solutions while minimizing disruption to existing clients."
Kim will collaborate with key internal stakeholders to refine the vision for Hyland's innovative product portfolio, including Hyland Experience -- the company's next-generation, cloud-native platform that will deliver feature-rich and rapidly deployable cloud-based content services solutions. His teams also will competitively position the company's portfolio for current markets and lead detailed analyses to drive Hyland's expansion into new markets.
"I'm excited to join Hyland at this pivotal time in the company's history," Kim said. "Hyland is an established leader in the industry, and my goal is to help deepen that leadership position by extending the company's long track record of innovation and meeting customers' needs."¬
Kim holds an MBA from the University of Southern California and a bachelor's degree from University of California, Berkeley. He resides in Southern California with his wife and two children, and enjoys improving his culinary skills during his spare time.
Kim joins Hyland following a tenure of seven years at ADP, where he successfully oversaw various portfolios encompassing workforce management and compliance solutions. These solutions collectively provided support to over 1 million global businesses, contributing to an annual revenue exceeding $1 billion.
Before his tenure at ADP, Kim held leadership positions in product development at esteemed companies such as Sage Group, DIRECTV, and NBC Universal. His journey included earlier roles in IT consultancy at Ernst & Young.
In his new role at Hyland, Kim will take the helm of the company's worldwide product management organization. In this capacity, he will lead teams responsible for identifying customer requirements and fostering collaboration across multiple functional areas. Through these efforts, Kim aims to reinforce Hyland's prominent standing as a frontrunner in the content services market.
"I am thrilled to have Leonard join Hyland's leadership team and I'm eager to see the incredible impact he will make on our organization," said Bill Priemer, Hyland's President and CEO. "He brings extensive technology expertise and valuable experience managing end-to-end transformation initiatives for large organizations competing in diverse industries.
"He's also distinguished himself as a compassionate leader and skillful collaborator, bringing together high-performing teams to deliver innovative, modern solutions while minimizing disruption to existing clients."
Kim will collaborate with key internal stakeholders to refine the vision for Hyland's innovative product portfolio, including Hyland Experience -- the company's next-generation, cloud-native platform that will deliver feature-rich and rapidly deployable cloud-based content services solutions. His teams also will competitively position the company's portfolio for current markets and lead detailed analyses to drive Hyland's expansion into new markets.
"I'm excited to join Hyland at this pivotal time in the company's history," Kim said. "Hyland is an established leader in the industry, and my goal is to help deepen that leadership position by extending the company's long track record of innovation and meeting customers' needs."¬
Kim holds an MBA from the University of Southern California and a bachelor's degree from University of California, Berkeley. He resides in Southern California with his wife and two children, and enjoys improving his culinary skills during his spare time.
The Department of Defense Manual 8180 was introduced last August and is a tool for the DoD to evaluate an electronic records management platform’s potential to comply with specific policies. Its release marked the first change in the DoD’s records management standard in over 15 years, and it serves as the benchmark for records management the public sector.
The DoD tests scores of factors, including retention planning, metadata, capture, storage, maintenance, access control, and reporting and metrics.
Hyland’s Alfresco Governance Services combines records management with security controls and classification to automate the record lifecycle from capture through retention to final destruction – all securely and while providing complete control over who can see records and when.
“This achievement further demonstrates and cements our capability to securely and expertly serve our federal agency customers, who can confidently rely on our technology to enhance mission-critical operations,” said Troy Doller, Hyland’s director of federal government.