John Ahern, CEOInfoTrack began as an agile startup that innovated first and fast. This ethos still continues throughout the organisation today. As the legal industry grows, adapts and changes to reflect the times whether that be the introduction of e-conveyancing in 2010 or the transition to widespread digital practices in the wake of the COVID-19 pandemic - the need for an end-to-end digital solution to integrate all information about properties, people, and companies under one roof is clear.
InfoTrack’s smart technology integrates seamlessly with over 30 Practice Management Systems (PMS), enabling clients to automate their business workflows, create efficiencies and mitigate risk. Overall, these relationships allow for improved business processes through automation and innovation. Integration is key to InfoTrack’s solutions and their client success. InfoTrack’s solutions are built around an integrated platform that enables clients to find, analyse, organise, and communicate information more efficiently and effectively. “The purpose of InfoTrack’s data integration is to save our client’s time and reduce manual data entry errors. Our smart technology prefills forms directly from matter cards created in a client’s Practice Management System,” says John Ahern, CEO of InfoTrack.
Interoperability and integration of tech solutions and information is crucial for law firms. For a modern law firm, their technology choices need to be a long-term investment to help grow and adapt to the changing marketplace.
The success of InfoTrack’s integrations are founded on strong partnerships with their third-party PMS’ and smart integrated APIs that allow access to searches, certificates and more, all on one platform. End users receive improved service quality, enhanced customer experience and streamlined automated workflows, minimising delays and operational costs. For some larger PMS’, InfoTrack’s Next Generation Integration further reduces data entry by automating up to 70% of data entry, eliminating manual data entry errors and increasing administration efficiencies.
Keeping data at the core of its decision-making operations, InfoTrack not only anticipates their clients’ needs at every step of their journey, but also introduces new products, services and solutions to help clients stay on their path of growth. “We make sure we have a 360-degree view of the market and build products that help our customers navigate changes in the industry. We make transformation happen and take ideas through to commercialisation, with rapid speed, before our competitors do,” extols Ahern.
Legal matters relating to properties vary greatly depending on the state that the client is in and if it’s a sale or purchase. InfoTrack’s smart solutions have been engineered to seamlessly adapt to workflows that suit the client’s requisites. The company’s highly customisable platform allows clients to manage their property matters with identity verification, save a collection of frequently used Titles and certificates, sign and exchange contracts and other documents securely, and complete a property settlement.
“We understand the need of our clients to stay connected and have access to up to date information on demand. This drives us to be at the forefront of innovation and helps us create value for our clients,” states Ahern. This clear outlook over the entirety of the property workflow allows InfoTrack to work closely with its clients and help them overcome their challenges while staying efficient and productive. “We guarantee a seamless integration with their Practice Management System, which in turn reduces human error, allows clients to disperse billing, and ultimately increase efficiency,” Ahern offers.
As a technology-oriented business with a leading position in its key market, continuous improvement is part of InfoTrack’s DNA. Such a drive for excellence, paired with the assurance of a stellar customer experience stems from InfoTracks’s team of over 340 people who keep the company’s products and solutions on par with the ebb and flow of the legal industry. While it’s an important company value to ensure the whole InfoTrack team are ‘home in time for dinner’ each day, InfoTrack’s people all play a vital role in ensuring that clients benefit from continuous and swift product development and enhancement.
InfoTrack has rapidly grown to be an award-winning technology company that creates innovative solutions to support a range of businesses achieve their maximum potential in this digital age. It’s reputation as a game-changer in the legal landscape stands tall as the company continues to revolutionise clients’ workflows, drastically improve productivity, and increase profit margins. By understanding the challenges, risks and drivers for growth that lawyers and conveyancers face across Australia and New Zealand, InfoTrack has earned the position of being an advocate and voice to the property law industry. With awards and accolades that stretch from AFR’s 4th Most Innovative Company to being the winner of Deloitte’s Best Managed Companies, InfoTrack has carved an enviable spot for itself in the legal arena. Not resting on its laurels, InfoTrack continues to build innovative technology that capitalises on new technological advancements and simplifies complex ecosystems of integrated platforms into one seamless end-to-end workflow.
Keeping data at the core of its decision-making operations, InfoTrack not only anticipates their clients’ needs at every step of their journey, but also introduces new products, services and solutions to help clients stay on their path of growth. “We make sure we have a 360-degree view of the market and build products that help our customers navigate changes in the industry. We make transformation happen and take ideas through to commercialisation, with rapid speed, before our competitors do,” extols Ahern.
Legal matters relating to properties vary greatly depending on the state that the client is in and if it’s a sale or purchase. InfoTrack’s smart solutions have been engineered to seamlessly adapt to workflows that suit the client’s requisites. The company’s highly customisable platform allows clients to manage their property matters with identity verification, save a collection of frequently used Titles and certificates, sign and exchange contracts and other documents securely, and complete a property settlement.
We guarantee a seamless integration which in turn reduces human error, allows clients to disperse billing, and ultimately increase efficiency
“We understand the need of our clients to stay connected and have access to up to date information on demand. This drives us to be at the forefront of innovation and helps us create value for our clients,” states Ahern. This clear outlook over the entirety of the property workflow allows InfoTrack to work closely with its clients and help them overcome their challenges while staying efficient and productive. “We guarantee a seamless integration with their Practice Management System, which in turn reduces human error, allows clients to disperse billing, and ultimately increase efficiency,” Ahern offers.
As a technology-oriented business with a leading position in its key market, continuous improvement is part of InfoTrack’s DNA. Such a drive for excellence, paired with the assurance of a stellar customer experience stems from InfoTracks’s team of over 340 people who keep the company’s products and solutions on par with the ebb and flow of the legal industry. While it’s an important company value to ensure the whole InfoTrack team are ‘home in time for dinner’ each day, InfoTrack’s people all play a vital role in ensuring that clients benefit from continuous and swift product development and enhancement.
InfoTrack has rapidly grown to be an award-winning technology company that creates innovative solutions to support a range of businesses achieve their maximum potential in this digital age. It’s reputation as a game-changer in the legal landscape stands tall as the company continues to revolutionise clients’ workflows, drastically improve productivity, and increase profit margins. By understanding the challenges, risks and drivers for growth that lawyers and conveyancers face across Australia and New Zealand, InfoTrack has earned the position of being an advocate and voice to the property law industry. With awards and accolades that stretch from AFR’s 4th Most Innovative Company to being the winner of Deloitte’s Best Managed Companies, InfoTrack has carved an enviable spot for itself in the legal arena. Not resting on its laurels, InfoTrack continues to build innovative technology that capitalises on new technological advancements and simplifies complex ecosystems of integrated platforms into one seamless end-to-end workflow.
