IT Solution Systems Pte.Ltd. has been recognized by APAC CIOOutlook Magazine as the recipient of “Top Managed Service Companies,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the APAC CIOOutlook research and editorial team based on insights from an interview with Daniel Lim, .

IT Solution Systems Pte.Ltd.
Rendering Customized and Cost-effective IT Solutions

Daniel Lim, , Director

“Information technology and business are becoming inextricably interwoven. I don't think anybody can talk meaningfully about one without talking about the other,” says Bill Gates. Undoubtedly, IT has become a big reason behind the technological advancements taking place in the global business arena. Keeping updated with the latest IT trends and technologies, leading IT solution providers today deliver the best-of-breed services. One among them is Singapore-based IT Solution Systems Pte Ltd. By offering comprehensive services including system setup and installation, annual computer site care programs, and systems operations care, the company has carved a niche in the IT industry of the region. It is an award-winning IT solution provider which has been listed in the “Top 10 Firewall Solution Service Providers” along with global players like McAfee.

IT Solution assists in setting up cost-effective hybrid IT solutions and also mitigates several challenges that its clients face. “We help our clients to install technologies such as End-User computing, projectors, CCTV cameras, door assess systems, servers and networking, backup solutions, firewalling and all other services under one roof,” says Daniel Lim, Director of IT Solution Systems. The company offers flexible packages to its clients for implementing the right solutions that suitably address all the complexities of their business such as disaster recovery-as-a-service.

Describing the firm’s services, Lawrence Chai, another Director of IT Solution Systems adds, “We believe that there is no one-size-fits-all package because the need for cybersecurity and protection varies for every company. Instead of slamming a single solution or software or brand on customers, we customize the services and packages to meet clients’ unique needs, no matter what software/system they use, be it Apple, Linux, Microsoft, Veeam, or Acronis.”

We believe that there is no one-size-fits-all package because the need for cybersecurity and protection varies for every company

IT Solution Systems helps its clients with all kinds of hosting services, from server- to cloud-based, as well as hybrid deployments, to drive cost and resiliency benefits into legacy IT infrastructures. In addition to it, the firm also offers disaster recovery and backup solutions designed with latest technologies and methodologies. “We always keep ourselves updated with the latest market trends as well as the products and technologies. Besides, we also share the updated news with our customers through EDM,” adds Chai.

One of IT Solution Systems’s clients had no offsite backup and wanted to implement automated backup services. Offering a customized backup solution, IT Solution Systems allowed the client to store backup in the cloud automatically. Later, the physical copy of such saved information was delivered to the client whenever they required it. This backup IT solutionwas mostly used during the time of disaster.

Striding with such successful stories, the company assists its clients with all kinds of solutions they choose such as Microsoft 365, Amazon, and Azure. The company’s hard work and efficiency have helped it to win Digital Transformation Consultant of the Year in Singapore in 2017. Winning such title has happened to be a motivation for IT Solution Systems, and it is all set to expand its footprint into other markets of Southeast Asia including Malaysia, Cambodia, and Indonesia.