ITCS Group : Tapping IT Excellence to Drive Business Outcomes

At a time when more companies are exploring new ways of working in the backdrop of COVID-19, IT management has become even more business-critical. As digital adoption grips the world, companies are embracing the cloud to accelerate digital transformation and build sustainable brands. But the lack of adequate IT talent hinders their transition prospects. Most companies find themselves mired in the complex IT infrastructure issues that detract them from focusing on their core competencies and fulfilling goals and missions.

At this juncture, ITCS Group has emerged as the go-to IT partner for leading global companies in the APAC region. An IT managed services, outsourcing and talent-sourcing company, ITCS Group brings to the table integrity, passion, and creativity to solve some of the unique challenges of its clients. Its VDI, virtualization and cloud services have been widely adopted by Fortune 500 companies, large banks, and emerging firms. The specific areas of its expertise include custom IT consulting solutions, project management, IT resourcing and on/off-shore application development services across APAC. Its clients have come to appreciate the company for its ability to help them embrace change in a frictionless manner and drive efficiency by reducing risk in various business aspects.

ITCS Group provides highly skilled and experienced resources for its clients’ projects and IT functions based on client requirements.

As companies look to reduce cost and improve their IT efficiency and workforce performance, ITCS Group provides them with the right technology to achieve their milestones in a cost-effective manner. The company oversees complex tasks such as data center optimization and virtualization engineering enabling its clients’ teams with a seamless workflow and data access across regions and offices for smooth process execution and high productivity.

Further, ITCS Group’s audio and visual support and unified communications services allow clients’ teams to collaborate effortlessly and maintain strong communication for valued discussions and enhanced decision-making, paving the way for greater customer experiences and business results. Network solutions and project management services add to the value in terms of eliminating the hurdles in process planning and team interactions. To curtail any issue that may arise at any time, ITCS Group offers helpdesk services to resolve the IT issues in a timely manner with minimum downtime.

In a case study, a leading multinational US investment bank with more than 4,500 retail financial centers worldwide wanted to redefine its IT foundation through significant structural changes. It wanted to migrate more than 10,000 virtual (VM) servers from multiple data centers for retrofitting and consolidation. The restructuring of IT included the migration of more than 14,000 desktop VM servers across the US for better business performance. However, the client lacked the resources and time to achieve the desired results. Schedule management and operational improvements were at odds. Orchestrating communication among hundreds of app managers and support team members was daunting. To overcome all these challenges, the company engaged ITCS Group. Instead of relying on the traditional strategies, ITCS Group projected resource requirements in terms of specific skills, technology expertise, and team size. The company organized, coordinated, provided instructions, scheduled communication with all stakeholders, assets owners and support teams to ensure smooth project execution. It also provided top-class support to its project teams with program managers, service delivery managers, and PMO. All of this enabled the client to fulfil its goals.

With such massive success stories, ITCS Group strides ahead to help more companies thrive in the digital era.