iTelaSoft: Transforming Ground Breaking Ideas into Successful Solutions

Often at times, product innovation demands a blend of competencies including ideation, business analysis, user journey mapping, system design, integration techniques and data security. iTelaSoft is a one-stop-shop for converting innovative business ideas into a viable product, working closely with its customers to expand ideas, identify disruptive market goals, enrich them and perform initial research in order to create winning product formulas. iTelaSoft offers IT services and software product development, also specialising in strategy consultation, design, development and management of products. Product Innovation and Application Lifecycle Management (ALM) are a significant part of iTelaSoft's key offerings. The company has assisted a great variety of organisations, from start-ups to large enterprises, in their product lifecycle journey, supporting many customers around the world, including Australia, Europe, and North America.

The team at iTelaSoft is highly qualified and possesses a proven track record in delivering the aptest technology solutions. Coordinating diligently with its clients to understand key success criteria, the company works closely to fast-track the product implementation. Case in point, iTelaSoft has taken the responsibility of managing Skwirk online learning platform—a leader in providing K-12 curriculum-based content to students and teachers of Australia and the UK schools.

Initially, Skwirk's tech platform was bursting at its seams under heavy peak-time traffic as the state of the platform was not in good shape. It would crash during peak hours, and sometimes there would be a loss of data. Developers and engineers would burn time in fire fighting instead of adding value to the product. It was evident that something had to be done, and it had to be done pretty quickly or risk of being abandoned by the users. iTelaSoft, as the new tech force behind the platform, was faced with the challenge of recommending a viable solution. After evaluating multiple options, it became apparent that shifting of workloads to the cloud to be the best option. That would allow the platform to be highly available while addressing scalability, reliability and performance issues. As advised by iTelaSoft, moving to AWS proved to be a great decision. Finally, the platform grew and was re-architected to be cloud-native. The original monolithic application was broken-up and transformed to run on well-architected domain APIs which were backed by domain-based database schemas. It could leverage AWS's SQS for queuing, API Gateway, and lambda functions for various value-added APIs and integrations. As a result, Skwirk is now working on another round of innovation leveraging AWS's Elasticsearch and Machine Learning services, which will allow the platform to maintain its competitive edge and continue delivering exceptional value to the community. Now the developers empowered with all the Dev-Ops options of Amazon Web Services could automate and accelerate feature releases.

The company was founded in 2009 by a set of technologists who specialised in product development and enterprise technology with a vision of enabling small-scale to medium-scale organisations seeking cutting-edge technology solutions. Since then, iTelaSoft has helped many start-ups, established product vendors, and large organisations to achieve their business goals. Over the years, iTelaSoft has provided software services for several diverse domains including Retail business, Education, Fintech and Telco. Additionally, the expertise in web and mobile application development, microelectronics and device fabrication, IoT, data science, and machine learning has enabled iTelaSoft to become a holistic solution for its clients.