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ITERON has been recognized by APAC CIOOutlook Magazine as the recipient of “Top IT Service Companies ,” based on our proprietary methodology, reflecting its position in the industry. This profile has been developed by the APAC CIOOutlook research and editorial team based on insights from an interview with Nataraj Chandrasekaran.

ITERON
Conceptual and Unique IT Services

ITERON
Nataraj Chandrasekaran, Managing Director
“I started working with ITERON almost 18 months ago, when I was at my wits end with my customised software and really ready to throw in the towel. In the 11th hour, a colleague found them and connected me, and I’ve never looked back. From the onset, they made the process super easy. ITERON’s team was welcoming and approachable, communicating clearly with me at every step of the process. Now we have done things with my software that seemed almost impossible at the time. ITERON’s team of developers is super responsive and quick, assisting with any task and fixing any issues at lightning speed. I can’t recommend ITERON and the team more. They always give the task 100%. Huge thanks to the ITERON team for being consistently awesome!” Carmen Bolton, Director, Dive Spear and Sport, Australia.

It is not always that a customer is so delighted and gives such a feedback. This is just one of the many happy customers of ITERON--a fast growing dynamic software development, service and consultancy company. As the permeation of technology continues into the enterprise realm more and more companies such as ITERON are entering the fold, but what makes ITERON the go-to-partner for organizations that must digitally transform their operational workflows to bring in efficiency and gain momentum toward achieving business objectives?

“Our Consultants have an average 22+ years of domain and development experience, which stands out to provide apt solutions to customers and bridge the gap between Business Process and IT solutions,” comments Nataraj Chandrasekaran, Managing Director APAC, ITERON.

ITERON, a technology service provider is an ideal partner for organizations seeking to deploy customized IT solutions that are powered by Process Automation, Cloud Services, AI, data science and blockchain. Evidence of their digital prowess can be seen by the holistic engagement ITERON has with clients that are spread across supply chain, retail, digital marketing, healthcare and more.

Our consultants have an average 22+ years of domain and development experience, which stands out to provide apt solutions to customers and bridge the gap between business process and it solutions

ITERON, makes this possible for its clients by employing a team of experts that have decades of experience in successfully completing IT architecture restructuring projects. ITERON is also specialized in doing what they call “rescue projects” to restart and restructure the stopped projects due to resource issues or budget constraints and deliver them successfully with their robust process.


To find areas that are plagued by challenges and require remedial action, ITERON’s senior domain experts work along with clients to understand and assess operational systems in their current IT infrastructure. Once the discovery phase is completed and the situation is analyzed, the professionals’ aid business owners to brainstorm for possible solutions to tackle their most imminent issues. “We address business challenges and provide consultations/solutions by implementing it in Agile Methodology without impacting the Client Business processes as well as Cost budgets,” says Someswaran Krishnan, COO at ITERON. Presuming that project job roles are full-time positions, companies try to onboard individuals not understanding the pattern in which the various experts are needed in a project. “We take a Team versus One approach and do not talk to our Customers about FTEs or positions or developers. We talk about value which we bring as a Team by providing end to end services by deploying the right role in the right phase of the project,” explains Senthil Natesan, Founder & Global CEO at ITERON, Switzerland.


For customers that outsource end-to-end IT Services, ITERON deploys a team of experts that can understand the culture and language of the client.

Someswaran Krishnan, COO

These individuals acting as a single point of contact between ITERON and its customers are responsible for ensuring that the requirements, expectations, and concerns of the customers are addressed. As time is vital, ITERON liaises with the near-shore and offshore teams to meet delivery timelines and quality standards. In case a company has an internal IT team, ITERON appoints a delivery manager as an investment to oversee the performance and mitigate concerns or bottlenecks.

A premium feature at ITERON is the “Free Proof of Concept,” that it provides to customers. Often it is difficult for an individual to trust a third party solution provider without a distinct knowledge of their working model. To ensure that such decisions are not solely based on presentations or portfolios, ITERON offers a free 40 hour trial to clients without any contractual obligation. This risk-free approach titled “Sprint ZERO” allows stakeholders to get a proper understanding of the team, communication model, working model and quality of deliverables. “In the end, the Client has all the parameters for evaluation before awarding the contract to ITERON,” asserts Chandrasekaran.

Initially beginning as a web and mobile application development company, ITERON made a rapid shift into Process Automation, AI, data science, and blockchain services to cope with market expectations, and to utilize the domain expertise already available in their employment. The technology service provider, instead of delivering individual services started offering “Service Packages” to enable clients with new technologies that can mitigate current trends.

Presently, ITERON is undergoing another transformation and is set to release its proprietary solutions at the beginning of 2020. The applications slated for release include a retina tracking system for advertising companies, and a blockchain-based Student Certification Verification portal.

- Lane Adam
    December 10, 2019
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Company
ITERON

Headquarters
San Antonio

Management
Nataraj Chandrasekaran, Managing Director and Someswaran Krishnan, COO

Description
ITERON is a service provider in the upcoming fields of Process Automation, Artificial Intelligence, Data Science, and Blockchain

2019

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