July 201819 HOW COLLABORATION AND A MULTI-CLOUD STRATEGY CAN ACCELERATE YOUR DIGITAL TRANSFORMATIONBY DAVID WEBSTER, PRESIDENT, APJ ENTERPRISE, DELL EMCCXO NSIGHTSAPJ organizations are embracing new technologies as they digitally transform, and these technologies are creating the pathways to more human-machine partnerships. Take AI for example­the research showed that 81 percent of business leaders expect to use AI to pre-empt customer demands within five years. This is encouraging, but for organizations to fully realize the value of emerging technology and the exponential increase in data it will generate, it's essential they make the right IT transformation decisions around their cloud computing approach; the requirements driven by digital will simply break traditional IT infrastructure otherwise.Many business and IT leaders from around the region unfortunately still live with the baggage of past decisions; with cloud adoption having often been a tick in the box rather than part of a wider strategy. Over the years, we've seen high public cloud adoption but are now also witnessing a shift to private or hybrid clouds, and partnerships with cloud service providers to meet varied business requirements and workloads. For example, for gains in speed and efficiency, certain workloads are being moved back on-premise, while public cloud is increasingly being used for non-mission critical workloads. In fact, we'll see more than 70 percent of enterprises in APJ turning to a multi-cloud strategy by 2018, according to IDC.So, while it's clear that the future is multi-cloud, organizations are facing significant challenges managing the complexity and demands that this reality brings. They need a strategy that allows them to move data back and forth with ease, and manage their entire multi-cloud infrastructure in a simple, seamless way.It's amazing to think that within our lifetime we will travel to work in a self-driving car; we'll have conversations with our refrigerators about what's for dinner; and we'll receive customer service from Artificial Intelligence (AI)-powered chat bots. Developments in technology are taking these once-fictional scenarios and planting them in our very near future.As we innovate tirelessly to bring these solutions to life, we will fundamentally change the way we interact with machines. In fact, according to a recent Dell Technologies study, `Realizing 2030: A Divided Vision of the Future,' most business leaders (80 percent) in Asia Pacific and Japan (APJ) believe humans and machines will work together as integrated teams within five years.
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