July 20189 stored in blockchain technology by 2027, Blockchain will transform how business is done by enabling more efficient, secure and transparent interactions.By maintaining distributed ledgers via a peer-to-peer protocol, blockchain enables participants to transact directly in a trusted business network while ensuring the validity and non-repudiation of their transactions.As such, CIOs need to prioritise cloud services with integrated blockchain solutions. This will enable their organisations to stay agile and competitive, yet secure, by extending business applications while speeding up transactions. Additionally, benefits can be reaped by extending enterprise boundaries by deploying new business models from untapped markets with blockchain-verified identity and offerings.Incorporate Artificial Intelligence in business management servicesWith Artificial Intelligence (AI) already making waves in impacting consumer experiences and industries in Singapore, data will only further this trend through apps that rely on raw data for predictive analytics. CIOs should look to making AI their priority to maximise their cloud usage by integrating AI apps within their cloud platforms. Through the use of algorithms to determine business priorities, the system continually updates and derives insight from experience more rapidly and objectively, thus empowering businesses to manage their resources and plan better for the future.This could also involve the use of AI-powered chatbot capabilities that optimises the end-user experience, as a more conversational channel to engage customers with, offering insight into how to personalise and troubleshoot the end-user experience. Through this, CIOs ensure that their organisations gain smart and timely insights, making the decision-making process simpler and more efficient for various business functions across the organisation.Move mission-critical workloads through an autonomous databaseWe have already started seeing an increase in automated databases since the beginning of the year. Requiring almost no human intervention, and virtually eliminate human error, they help reduce security risks while freeing managers to focus on higher-level work.CIOs should prioritise to make this a reality in their organisations, so as to eliminate human error and positively re-define roles and capabilities of their IT department. 2018­A year started, with more to come In conclusion, the current year continues to hold much promise for the future of business and for CIOs to set a positive strategic direction. Still in its early phases, CIOs are still able to set an intentional business direction for the rest of the year. By keeping a close eye on technological innovations and setting cloud-driven priorities, CIOs will be able to ensure that their organisations positively leverage new developments and gain competitive advantage. CIOS SHOULD LOOK TO MAKING AI THEIR PRIORITY TO MAXIMISE THEIR CLOUD USAGE BY INTEGRATING AI APPS WITHIN THEIR CLOUD PLATFORMSChin Ying Loong
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